similar to: question about ringinuse

Dear all on a debian amd64 i've installed (from source) asterisk 1.4.30 On the system we have in average 50 concurrent calls in queue and 40 sip members. I'm experiencing an apparently random problem: sometimes some users receive 2 calls from asterisk, apparently ignoring the ringinuse=no settings. It appears on users that are members of many queues As you can see from the log, the

Asterisk 11.1.0 One queue with strategy=leastrecent. (Full queues.conf below.) Occasionally (several times today), a caller will get "stuck" in the queue - there are operators available to take the call, but the caller stays in the queue for a long time. Any idea what might cause this, or where I can start looking to debug it? I'm going to start digging through the queue log

Hi, I have some problems with a Queue and state interface. In the queue we have 7 deskphones and 7 cordless. Every user have one deskphone and one cordless phone. I have set up every user with hints, eg: exten => 802,hint,SIP/9144-802&SIP/9144-902 exten => 902,hint,SIP/9144-902&SIP/9144-802 Queue_members: Queue_name Interface

Dear all i'm planning an upgrade of some asterisk installation from 1.4.32 to 1.6.0.28 (as i think it should be the most stable now). Reading the UPGRADE-1.6.txt file i've noticed that: * SIP: The "call-limit" option is marked as deprecated. It still works in this version of Asterisk, but will be removed in the following version. Please use the groupcount functions in the

I'm setting up a queue for two independent operator phones that are capable of answering multiple calls at once. It's currently working with the following settings and Asterisk 1.4: queues.conf: [telefonistas] strategy=roundrobin ;strategy=leastrecent music=default timeout=60 retry=0 maxlen=0 wrapuptime=0 ringinuse=yes autofill=yes joinempty=yes member => SIP/8899 member =>

Hi... I just had a real quick and simple question... I have a asterisk implementation setup w/ real time off of a mySQL database for SIP peers and queues, voicemail, agents etc... I after the upgrade to asterisk 1.4.3 there are some new configuration features i would like to use. I was wondering if i could just add to the database table a column for the new config option? if this will work or

My settings for the queue.log are in the [general] section of logger.conf I'm running 13, I didn't see what version you said you were running. If I wanted to add a LOCAL channel to my queue I'd do it as member => LOCAL/7124 at kiniston-intern,0,John,hint:7124 at kiniston-intern On Thu, Nov 15, 2018 at 2:38 PM Ivan Demkovitch <idemkovitch at yahoo.com> wrote: > John,

When agents are on the phone, and the CLI queue show command shows their status as busy, the queue still tries to send them calls. Running Asterisk 1.6.0.17 and using AddQueueMember to dynamically add agents. ringinuse is set to no for queue. Agents are using Polycom 430s. dialplan: exten => s,n,Queue(orders,itT,,,80) queue definition in queues.conf: [orders] maxlen=20 queue-thankyou=

Hi, I am using asterisk-1.4.15, My sip configs is like [2501] type=friend username=2501 secret=2501 canreinvite=no host=dynamic dtmfmode=rfc2833 context = sip disallow=all allow=ulaw incominglimit=1 nat=1 queue.conf is like [gen-enq] joinempty = yes musiconhold = default strategy = rrmemory servicelevel = 60 timeout = 60 retry = 5 wrapuptime=5 announce-frequency = 90 announce-holdtime = yes

Hi, I use asterisk 1.8. My issue is : I have the same SIP members added to two queues. I use realtime configuration and has set the field ringinuse=0 for both the queues. But if an extension is answering the call in one queue, and some new call comes in the second queue, still that extension is ringed. In the queue_log table I am getting RINGNOANSWER events each second for the extension until

I am trying to collect enough information about an problem a client is having with its asterisk 11.17.0 x86_64. This issue was observed before in 1.8.20, and we upgraded to 11.15.0 and then to 11.17.0 with no solution. Background: this client is a telemarketing call-center that generates outgoing calls with close to a hundred agents operating simultaneously in peak hours. The system uses

Nothing much to be said.. I backported ringinuse, autofill and the QueueLog application from 1.4.0 to 1.2.14. Any or all may be applied - order doesn't matter. They have received minimal testing but appear to function correctly. As always with these things, don't blame me if they connect your callers to a phonesex line, etc. http://bum.net/patches/ Cheers, Gavin.

I am trying to get something working that is just not doing quite what I want. It may not be possible, but I figured it was worth asking about. The details: Asterisk 11.6.0 Polycom SoundPoint IP650 phones running 4.03 firmware. We have a queue with 4 phones in it. ringinuse is set to yes and the stategy is ringall. In sip.conf, we have notifyringing set to yes as well. Asterisk is sending

Have you tried Asterisk 13? The bridging mechanism has been completely rewritten on Asterisk 12, so there's no longer channel masquerading and zombie channels. Might be worth a try. 2015-04-07 20:33 GMT-03:00 Alex Villac??s Lasso <a_villacis at palosanto.com>: > El 07/04/15 a las 17:38, Alex Villac??s Lasso escribi?: > > I am trying to collect enough information about an

Hi List, I have faced a problem in asterisk queue implementation. I configured a queue with 'ringall' strategy and 'ringinuse=yes' in queues.conf. If three calls come to this queue in parallel, the logged in queue agent used to get only one call (may be the first one), not all the calls waiting in the queue at a time. Once the agent answers the call the next call is displayed. I

We use the ringall strategy for a small queue with 4 members. When a call comes in, if one of the members is busy, all the phones except the busy phone rings (as intended). While the other phones are ringing, if this busy phone becomes available again, we would like to have it start ringing. Right now it just sits idle. Is this possible? I played with ringinuse (queues.conf) and callcounter

Hello everybody, we are using asterisk 16 with a realtime config and have a problem with FOP2. We have developed a webinterface for managing the queues. If we add a member to a queue, everything works fine but the user is not shown in the queue in FOP2 Panel. The problem is that the FOP2 Panel does not receive the QueueMemberAdded Event. This will only be sent if the QueueAdd Function is

I posted this over in asterisk-dev, realized I probably should have put it here. Hi there, We?ve been having a strange issue with a customer?s queues where a queued call will ring an available agent, agent answers, then a second or two later the agent is offered a second call which they cannot answer, since they?re already speaking with a client. This in turn causes a few issues: - Agent stats

? Hi, I am working on a small inbound call center solution that uses an ACD system. I might add an IVR system later on. I only have 2 extensions set up (extensions 1000 and 1001), I want the system to put new calls in a queue if both extensions are busy. I am currently subscribed with a SIP trunk provider and can successfully recieve calls. I want?to design a system where customers?can call my

Hello List, First, sorry for my bad English skill, I'm French. We have an asterisk 1.8.3.2 built from sources with a simple Queue : [TestQueue] strategy=ringall timeout=15 retry=1 timeoutpriority=conf ringinuse=yes wrapuptime=2 member => SIP/002E31,0,Agent A member => SIP/1CA3F2,0,Agent B member => SIP/E08972,0,Agent C And this dialplan (extension.ael) : 3600 => {