similar to: Deadair in queues.

Hello, I have a partially working Realtime Queue using unixODBC and Firebird. I followed the steps on asterisk-guru and the voip-info asterisk message boards but have been having no success. I say that my queue is partially working because callers can join the queue. However the calls do not go to the agents even if the agent is not tied up and is available for calls. So the caller is stuck

Hello, I'm using MySQL realtime Call Queues (table /queues/ and table /queue_members/). I would like to ring the members of the call queue in a certain order. Therefore I use ring strategy /lineair /and I put the members into the table /queue_members/ in the order in which they have to be rang. So I have the queue : | name | musicclass | announce | context | timeout |

Hello list ! I have some configuration issues with queues, but I'm sure they are minor and for someone who has already configured queues it could be trivial. This is my queue configuration : [VC_support_queue] musicclass = default strategy = ringall timeout = 20 retry = 5 wrapuptime=15 autofill=yes autopause=no maxlen = 0 setinterfacevar=yes announce-frequency = 0

Hello, I'm a little confused on DTMF. A sip peer is registered on two Asterisk servers. No dtmfmode is set for them, the sip peer is 999 on Asterisk 1 and 999 on Asterisk 2. They both register on each other. A call comes in on Asterisk server 1, provider 1, dtmf=inband. Then the call is transferred to Asterisk 2: RetryDial(/var/lib/asterisk/sounds/connecting,15,10,SIP/12351 at

Hey All ~ 1, queue records on fairly unreliable. I would say about 40 - 60 percent of the queue calls are not being recorded and I'm not sure why. I don't seem to see any kind of pattern to the failure. I've added a sample of our queue config at the bottom. 2, cel_pgsql module seems to crash regularly. It seems every time I look at our asterisk server, the cel_pgsql module is

Anyone ever noticed that the reported holdtime is wrong when there are different priorities? Also talktime is 0, but for the moment I don't care. "queue show test" reports: test has 23 calls (max unlimited) in 'ringall' strategy (193s holdtime, 0s talktime) [...] Callers: 1. Local/351 at default-8828;2 (wait: 3:32, prio: 15) 2. Local/351 at default-8361;2

I have configured my mysql database by following this link http://www.voip-info.org/wiki/view/Asterisk+RealTime+Queue The only difference is that I am using ODBC instead of MySQL with Realtime. Within extensions.conf I have the following for my queue exten => 9**2**1611,1,Answer exten => 9**2**1611,2,Queue(irock.com,tT,,,300) exten => *50,1,Answer exten =>

I have queue set up in realtime on Asterisk 1.4.2. Below is the senario that is happenening :: I have created a test queue with only one agent. Once I call the test queue the agents phone rings if the aagent is logged on. everything till here is fine. Now if the agent does not pick up the call, the call automaticaly disconnects after 15 secs as set for the queue, till here also it is fine. But

Hi, I have a server with 2 TE110P cards. 1 card is plugged to telco line, another card is plugged with a Hicom PBX. I want to send some call to VoIP phones and all other to my PBX. I don't known how to make my dialplan : ===========Extensions.conf========== [incoming_call] exten => 090200000,1,Goto(callcenter,100,1) exten => 022956353,1,Goto(callcenter,100,1) exten =>

I issue this command: RetryDial(another-time,10,4,SIP/GXP280_18,10,ghM(cfmc_dial_private^RetryAndQ ueue^SIP/GXP280_18)) Asterisk rings the phone for 10 seconds. Asterisk then waits 10 seconds. Asterisk rings again for 10 seconds. I would expect this to happen a total of 4 times. The problem is that after the second ring for 10 seconds Asterisk exits the RetryDial step with HANGUPCAUSE=0 and

Well, I'm writing yet another queue_log analyser program in PHP, and I have noticed the following entry in my queue_log file from today: 1104796626|1104796618.532|queue|NONE|ENTERQUEUE||no 1104796664|1104796618.532|queue|NONE|EXITWITHTIMEOUT|1 So, pretty sure that I didn't make someone wait 30 minutes in my queue. extensions.conf snippet: [remote-oldnum] exten => s,1,Answer exten =>

Hi I'm trying to install an ebanking software called Paymaker 7.5. Unfortunately the setup stopps with an error message saying that a working Remote Access Service must be available. Any ideas what I could do? I'm running wine that comes with the Ubuntu / gutsy distribution. Cheers Laci

Hi, I have the same problem with the queue configuration When I receive 2 calls only 1 phone ring even if more agent's phone are free. The second call will go to an other agent only if the first call is pickup. Somebody have a solution ? This is my config file : Queue.conf [general] ; ; Global settings for call queues ; ; Persistent Members ; Store each dynamic agent in each queue

Stefan Gofferje wrote: > Hi Folks, > > on my home asterisk, I have a "huntgroup" for incoming calls on the > private line which first let ring my phones in my office and living > room, after a while then office, living room and bedroom. > I do this by simply putting two dial statements in sequence: > > > [private_huntgroup_day] > exten =>

Has anyone tried to use this? I have: exten => 2944000,1,Queue(some_q) exten => 2944000,2,Set(QUEUE_PRIO=10) exten => 2944000,3,Queue(some_q) When the user enters the queue again, they are being put at the back of the queue. It seems this new variable does not work. Doug.

Hi, does QUEUE_PRIO work the Queues and Asterisk 1.6.2? I've found some documentation on Google but it looks like it's old Asterisk and not current. Thanks Lee -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20101208/ce87df36/attachment.htm

Check my reply to your last post. Use SetGroup and Checkgroup before sending the call to your agents. Robert Jackson -----Original Message----- From: Henry Devito [mailto:hdevito@qwest.net] Sent: Thursday, September 30, 2004 10:09 PM To: 'Asterisk Users Mailing List - Non-Commercial Discussion' Subject: RE: [Asterisk-Users] Queue Setup almost got it Ok I think I have the queue

I just read: Certain options to the Dial() statement require that Asterisk is in the media path, and consequently Asterisk will not let go of it: /t/, ''T", "h", "H", "w", "W" or "L" (with multiple arguments). Probably there are more. I had in my memory that "r", "R", "m" would also prevent a

Thank you for the idea. The problem with RetryDial, is that it will cancel the first call, play the announce and then dial the SIP peer once again, so the telephone will display a missed call. I would prefer to do everything in a single call. Le 22/08/2016 ? 17:57, John Kiniston a ?crit : > You could try using RetryDial() instead of Dial, It supports playing > an announcement. >

Hi list, I'd like to have the callers to listen to the advertisement (music on hold) before the agents answer them. So, I have wrapuptime=10 in queue.conf, but the call still goes straight to the agents without delay. Here's my queue.conf: [general] persistentmembers = yes [738] musiconhold = empty ;musiconhold = default ;announce = q-738 ;strategy = ringall strategy = rrmemory