asterisk users - May 2006 - Setting QUEUE_PRIO

Has anyone tried to use this?

I have:

exten => 2944000,1,Queue(some_q)
exten => 2944000,2,Set(QUEUE_PRIO=10)
exten => 2944000,3,Queue(some_q)

When the user enters the queue again, they are being put at the back of the
queue. It seems this new variable does not work.

Doug.

Douglas Garstang wrote:
> When the user enters the queue again, they are being put at the back of the
queue. It seems this new variable does not work.
It works fine; lower numbers mean higher priority, and the default
priority is 1 IIRC, so you asked the queue application to put the caller
at the end of the queue.

Kevin,

I originally had a lower number, 1, but changed to a higher priority after it
did not work.

The docs I found here must be wrong then:
http://www.voip-info.org/wiki/view/Asterisk+call+queues

as they state that a higher priority goes to the front of the queue.
In any case, a priority of 1 doesn't seem to work.

> -----Original Message-----
> From: Kevin P. Fleming [mailto:kpfleming@digium.com]
> Sent: Wednesday, May 03, 2006 3:37 PM
> To: Asterisk Users Mailing List - Non-Commercial Discussion
> Subject: Re: [Asterisk-Users] Setting QUEUE_PRIO
> 
> 
> Douglas Garstang wrote:
> 
> > When the user enters the queue again, they are being put at 
> the back of the queue. It seems this new variable does not work.
> 
> It works fine; lower numbers mean higher priority, and the default
> priority is 1 IIRC, so you asked the queue application to put 
> the caller
> at the end of the queue.
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Douglas Garstang wrote:
> I originally had a lower number, 1, but changed to a higher priority after
it did not work.
I was wrong; higher numbers are higher priority. Your example should
have resulted in the caller being placed into the queue ahead of any
callers with a priority less than 10 (including those with the default
priority of zero).

I would check the debug log to see if the queue is actually applying
your priority setting at all.