similar to: ACD functionality , Skills for agents

Hi, I want to remove metadata from an instruction. Is there any way doing this in my pass? Regards, Kyriakos -------------- next part -------------- An HTML attachment was scrubbed... URL: <http://lists.llvm.org/pipermail/llvm-dev/attachments/20130815/08200e23/attachment.html>

When I try to run the "sammon" function of the multiv package, I always get this error message: Error in as.vector(dist(a)) : couldn't find function "dist" It happens even with example(sammon). I am running R 1.5.0 on Win98 and I have still installed R 1.4.1 but it doesn't work on the old R version with the older multiv package either. Is there a problem with the

Dear list members, I have a statistical question, that doesn't belong to this list, and I apologise for that in advance but I would appreciate your help very much. Is there some convention for selecting the a level for significance testing in scientific (e.g. chemical processes) studies? Most people use the 0.05 level but I could not find a reference to justify this. Why not 0.01 or 0.1?

Please, forgive my ignorance on statistics, but I have a rather simple question concerning AIC. Small values of AIC mean good fit of the model. How about negative values of AIC? Is a model with AIC=0.5 considered to have better fit than a model with AIC=-500? I couldn't find anything explaining this in the documentation or any elementary statistics textbook that I have at my disposal. Thanks

Dear list members, this is not an R question and forgive me for using the list for irrelevant questions, but this is the only place I know where I can find some good statisticians and I need an expert opinion. There is this power law kinetic model of the form: M=kt^n where t is the time, M is the fraction of drug released, k is the rate constant and n is an exponent related to the mechanism of

Can anyone point me in the right direction of info regarding ACD methods available in Asterisk. As far as I can see there are time based ring strategies available but I cannot find any info regarding skills based routing or queue priorities. Also do the current time based ring strategies work globally. What I mean by this is if an agent is a member of more than one queue then would the ACD

Hello list members, I am new to this list and don't know very much about what R can do or how to program it, but I am interested in plotting 4 variables as sequential contour plots (or surface plots), something like the conditioning plots for 4 variables (coplot(X1~X2|X3+X4)). To be more specific, I need a tool that will automatically create contour (orsurface) plots of X1 vs X2 vs X3 for

Hi, i am trying to run an ANCOVA and a bootstrapped ANCOVA analysis on a specific data set. I am using the ancova and ancboot functions as in the following code: setwd("C:/Users/User/Desktop/Rdatabilingualstudy2012") bilingualismdata<-read.spss("bilingualdataforconferences2012.sav", use.value.labels = TRUE, to.data.frame = TRUE)

I have a couple of real quick questions for ya'll. I am trying to setup * in a test scenario to emulate my company's 20 agent ACD. 1) First, I am curious if anyone has any configs that they can throw up on the wiki or just send via e-mail. I have a bit of it pieced together and am able to make some very basic queued calls, but I am sure that there are much smarter people out there

Hello, I have three queues (F1,F2,F3) with default queue weight and three agents (A1,A2,A2) with default agent penalty. If the three agents are busy and tt same time a caller (C1) enter in the queue F1, and after 20 seconds a second caller (C2) enter in the queue F2. So, few seconds later, the agent (A1) state comes to availabe. In this case the asterisk deliveries the caller (C2) to agent (A1),

I'm considering using the Agent "login/logoff" function to add to a queue that will be our "main number during the day" to answer. Periodically our receptionist is not at her desk and would be useful for her to login elsewhere and get the main number calls to transfer as she sees fit. If the agent's don't pick up in a specific amount of time, it's

On Sep 13, 2011, at 4:01 AM, Kyriakos Georgiou wrote: > I've been investigating a case with the XCore target (which doesn't use > FastISel) where the DWARF line number emitted at -O0 results in the xgdb > visiting source lines in an unexpected order. I've tracked down the > problem to the handling of DebugLocs in the selection DAG, in the getNode > method shown bellow.

One of my friends is facing this problems and I could not find any solution to that. Hence this post. In her Asterisk PBX, she has programmed about 10 agents, and strategy is rrmemory. Everything works fine. When an agent has received an ACD call, another call is not presented to him as long as he is on the ACD call. However when an agent has made an outgoing call, he is still presented another

Hello Team, Can you help me on this? I have attached here the queue logs of my asterisk. I've searching a parser for this. I do not know what are the meaning of that logs. Thank you so much. Your response is highly appreciated. Regards, Cristina -------------- next part -------------- An HTML attachment was scrubbed... URL:

Hi, How can I pass the following data to te queuelog via ami?? Agent,data. ?? I'm doing this: Action: QueueLog\r\nQueue: queueprueba\r\nEvent: Login\r\n\r\n And thath works fine getting the log with the event but I cant find how to pass the agent and data parameters Any idea? Thnks -------------- next part -------------- An HTML attachment was scrubbed...

hi i am integrating asterisk whit an open source CRM or maybe i am integrating an open source crm whit asterisk any way the CRM is vtiger, (www.vtiger.com) i need an opensource queue log parser to put inside the crm agent statics. i need any parser i can port it to php or to java if you don't know any parser maybe you can send me a link or a pdf whit info on how to parse the log. Thanks David

Hello, does anybody know about an existing skill-based routing solution for asterisk? I found only some theoretical documents on voip-info.org. I would like to have finer control over who can get which call in which order. Example: Several operators with several topics. Each operator may have a given knowledge-base for given topic. Topics may be weighted in question of complexity as well. Some

I've been investigating a case with the XCore target (which doesn't use FastISel) where the DWARF line number emitted at -O0 results in the xgdb visiting source lines in an unexpected order. I've tracked down the problem to the handling of DebugLocs in the selection DAG, in the getNode method shown bellow. It first tries to find if a similar node already exists in order to use that

On 13/09/11 17:40, Devang Patel wrote: > On Sep 13, 2011, at 4:01 AM, Kyriakos Georgiou wrote: >> I've been investigating a case with the XCore target (which doesn't use >> FastISel) where the DWARF line number emitted at -O0 results in the xgdb >> visiting source lines in an unexpected order. I've tracked down the >> problem to the handling of DebugLocs in

Hellow, i need the following requirements with asterisk : 1) Can ACD (Automatic Call Distribution) service work with asterisk, and how to set up ACD in asterisk ? 2) How call barging can set up in asterisk ? 3) How call recording can set up in asterisk? Thanks mahboob System Engr SSL -------------- next part -------------- An HTML attachment was scrubbed... URL: