similar to: Autoreply: Re: Queue stats

Greetings, list! My boss would like some statistics on how many calls are answered out of specific queues during a given time period, and I'm not sure how exactly to obtain those stats. Here's how our queue system works. 1) Call comes in and enters our 'ring' queue where the phones ring for 15 seconds (caller hears the standard ring tone). 2) After 15 seconds, the caller

Greetings, list! My boss would like some statistics on how many calls are answered out of specific queues during a given time period, and I'm not sure how exactly to obtain those stats. Here's how our queue system works. 1) Call comes in and enters our 'ring' queue where the phones ring for 15 seconds (caller hears the standard ring tone). 2) After 15 seconds, the caller

I just installed 1.4.23.1 with the queue realtime logger backport. Here are my configs: musiconhold.conf [default] mode=files directory=/var/lib/asterisk/moh-native random=yes queues.conf [7703] wrapuptime=0 timeout=15 strategy=rrmemory retry=5 queue-youarenext=queue-youarenext queue-thereare=queue-thereare queue-thankyou=queue-thankyou queue-callswaiting=queue-callswaiting

The Asterisk source has a tool to create the db Marcelo On Thu, 6 Dec 2018, 19:44 Antony Stone <Antony.Stone at asterisk.open.source.it wrote: > On Thursday 06 December 2018 at 17:49:25, hw wrote: > > > On 12/05/2018 05:00 PM, Antony Stone wrote: > > > On Wednesday 05 December 2018 at 15:31:38, hw wrote: > > >> I don't see a table for that. > > >

Hello all, I need to write a queue_log parser that is going to implement more or less the functionalities described here http://lists.digium.com/pipermail/asterisk-users/2003-July/014965.html of course not everything from scratch, but this is where I'd like it to go. I am looking for - previous work (maybe it's ready somewhere and I've never heard of it) - suggestions -

I am trying to figure out which one of our agents is answering the calls. According to http://www.voip-info.org/wiki/view/Asterisk+log+queue_log the only time the queue_log puts the channel (agent) is during logoff & logon. There is the connect & completeagent message, but it doesn't show which channel (agent) answered the phone. I can't even figure it our cross referencing the

On 2007 Jul 26 (Thu) at 09:32:00 -0400 (-0400), Jared Smith wrote: :On Wed, 2007-07-25 at 15:06 -0700, Peter Hessler wrote: :> ;; dialtone in the background isn't there any more :> ;; dialed '305' :> ;; everything from here is exactly as expected. : :OK, I missed this in the first email you sent... Asterisk is playing :dialtone *on top* of the background message the first

On 2007 Jul 26 (Thu) at 09:32:00 -0400 (-0400), Jared Smith wrote: :On Wed, 2007-07-25 at 15:06 -0700, Peter Hessler wrote: :> ;; dialtone in the background isn't there any more :> ;; dialed '305' :> ;; everything from here is exactly as expected. : :OK, I missed this in the first email you sent... Asterisk is playing :dialtone *on top* of the background message the first

On 2007 Jul 26 (Thu) at 09:32:00 -0400 (-0400), Jared Smith wrote: :On Wed, 2007-07-25 at 15:06 -0700, Peter Hessler wrote: :> ;; dialtone in the background isn't there any more :> ;; dialed '305' :> ;; everything from here is exactly as expected. : :OK, I missed this in the first email you sent... Asterisk is playing :dialtone *on top* of the background message the first

On 2007 Jul 26 (Thu) at 09:32:00 -0400 (-0400), Jared Smith wrote: :On Wed, 2007-07-25 at 15:06 -0700, Peter Hessler wrote: :> ;; dialtone in the background isn't there any more :> ;; dialed '305' :> ;; everything from here is exactly as expected. : :OK, I missed this in the first email you sent... Asterisk is playing :dialtone *on top* of the background message the first

On 2007 Jul 26 (Thu) at 09:32:00 -0400 (-0400), Jared Smith wrote: :On Wed, 2007-07-25 at 15:06 -0700, Peter Hessler wrote: :> ;; dialtone in the background isn't there any more :> ;; dialed '305' :> ;; everything from here is exactly as expected. : :OK, I missed this in the first email you sent... Asterisk is playing :dialtone *on top* of the background message the first

On 2007 Jul 26 (Thu) at 09:32:00 -0400 (-0400), Jared Smith wrote: :On Wed, 2007-07-25 at 15:06 -0700, Peter Hessler wrote: :> ;; dialtone in the background isn't there any more :> ;; dialed '305' :> ;; everything from here is exactly as expected. : :OK, I missed this in the first email you sent... Asterisk is playing :dialtone *on top* of the background message the first

On 2007 Jul 26 (Thu) at 09:32:00 -0400 (-0400), Jared Smith wrote: :On Wed, 2007-07-25 at 15:06 -0700, Peter Hessler wrote: :> ;; dialtone in the background isn't there any more :> ;; dialed '305' :> ;; everything from here is exactly as expected. : :OK, I missed this in the first email you sent... Asterisk is playing :dialtone *on top* of the background message the first

On 2007 Jul 26 (Thu) at 09:32:00 -0400 (-0400), Jared Smith wrote: :On Wed, 2007-07-25 at 15:06 -0700, Peter Hessler wrote: :> ;; dialtone in the background isn't there any more :> ;; dialed '305' :> ;; everything from here is exactly as expected. : :OK, I missed this in the first email you sent... Asterisk is playing :dialtone *on top* of the background message the first

On 2007 Jul 26 (Thu) at 09:32:00 -0400 (-0400), Jared Smith wrote: :On Wed, 2007-07-25 at 15:06 -0700, Peter Hessler wrote: :> ;; dialtone in the background isn't there any more :> ;; dialed '305' :> ;; everything from here is exactly as expected. : :OK, I missed this in the first email you sent... Asterisk is playing :dialtone *on top* of the background message the first

I'm in search of useful ACD type statistics from the queues. Ie talk time, ratio's, dropped calls etc. The flat file queue_log is nice, but more useful would be the data in Postgres or Mysql. Unfortunately the queue module does not yet support ODBC DB logging (yet). In the meantime this quick and dirty hack gets the job done. Replace the flat file with a unix named pipe.

On 2007 Jul 26 (Thu) at 09:32:00 -0400 (-0400), Jared Smith wrote: :On Wed, 2007-07-25 at 15:06 -0700, Peter Hessler wrote: :> ;; dialtone in the background isn't there any more :> ;; dialed '305' :> ;; everything from here is exactly as expected. : :OK, I missed this in the first email you sent... Asterisk is playing :dialtone *on top* of the background message the first

On 2007 Jul 26 (Thu) at 09:32:00 -0400 (-0400), Jared Smith wrote: :On Wed, 2007-07-25 at 15:06 -0700, Peter Hessler wrote: :> ;; dialtone in the background isn't there any more :> ;; dialed '305' :> ;; everything from here is exactly as expected. : :OK, I missed this in the first email you sent... Asterisk is playing :dialtone *on top* of the background message the first

On 2007 Jul 26 (Thu) at 09:32:00 -0400 (-0400), Jared Smith wrote: :On Wed, 2007-07-25 at 15:06 -0700, Peter Hessler wrote: :> ;; dialtone in the background isn't there any more :> ;; dialed '305' :> ;; everything from here is exactly as expected. : :OK, I missed this in the first email you sent... Asterisk is playing :dialtone *on top* of the background message the first

Hello, Iam using queues and agents, thats OK. I have interesting information form Asterisk in txt file format var/log/asterisk/queue_log Today Iam reading these txt files and wrote them in an mySQL databases. I would need this information more realtime. Some information I do writing in the dialplan direct in an mySQL database. Is there any way that Asterisk write this information direct in