similar to: Polycom SIP Phones On LAN can't register without WAN (Internet) Access

For the last few months we have intermittently been experiencing some very strange registration problems with certain polycom phones. Here is some background information: I have about 150 Polycom Soundpoint IP 600s, 601s, and 650s spread between 8 servers at different locations. Each phone is on the same network (and subnet) as the server it connects to. There is no NAT or anything else strange

I'm evaluating using Polycom phones for our call center and I've set up my first phone (a SoundPoint 560) to give it a try. The phone is working and can successfully place and receive calls. But every minute, there's an error in the log file: chan_sip.c: Registration from '<sip:6193644850 at jtsd05>' failed for '192.168.200.99' - Username/auth name

Hi all - This isn't really directly Asterisk related, but has anyone successfully set up a Polycom phone to register two lines on two different Asterisk boxes? I can get the first line to register, but the second one does not. I can still place calls from that second line, which indicates to me the server, user, and secret are correct. I'm running the newest 2.6 series firmware with the

hi there I'm setting up asterisk@home and I'm using Polycom IP 500 phones. When I call a number that has a digital receptionist (i.e. "dial 1 or such and such, dial 2 for this and that...") the Polycom doesn't seem to send the extra digits. When I try it with X-Lite things appear to work fine, so I think the problem is with the Polycom configuration. Here's some

Giorgio, I'll answer in reverse order: I've not had reports of "noise" from my users. However, when I went down to get the s/w version from the phone that seems to be acting up the most, the user reported that earlier they were actually on a call that was ok then spontaneously dropped the audio. Per my instructions (based on another similar report I read on Digium's site),

I am trying to configure a Polycom IP4000 for use with Asterisk 1.4.5 on a flat local network. I followed the provisioning guides that I found on the Web, and I have the phone downloading bootrom.ld, sip.ld, and a bunch of configuration files. This all works properly. However, I receive the following error: NOTICE[27345]: chan_sip.c:14725 handle_request_register: Registration from

Hey all, I'll give my reseller a call for support in the morning, but I usually have better/faster luck on the list. I've got a SoundPoint IP500 that I upgraded to BootROM 2.6.2 and SIP image 1.5.2 on someone elses advice, I forgot to change out the old config for the new when I loaded the image up (I guess the config changed a bunch between 1.5.2 and 1.3.1) I was prompted with an error

I have the following situation: Asterisk 1.2.1 25+ Polycom 501 telephones. Bootrom 2.6.2.0032 Application 1.6.2.0041 Some 501's local to my network, some across the great INTERNET divide. PRI connected to Sangoma card. Issue: horrible echo (and squeals, and "underwater-like" sound) on speaker phone when calling from extension to extension. echo not present when calling outbound

I'm attempting to set up my SoundPoint 501 with my Asterisk server. I've configured DHCP and TFTP and successfully updated both the BootRom and SIP application. I've also created a custom cfg file for this phone's MAC address and the settings seem to be taking just fine. I can see that the phone registers with my Asterisk server but 'sip show peers' reports that the phone

Hi Everyone, Configuring a Polycom conference bridge IP 5000 to connect to Asterisk. For some reason I don't see any SIP packets coming in to Asterisk at all. I don't want to use XML or ftp etc for now and just use the Web Interface to get it going with basic features. But the Web UI is a bit confusing with SIP and Line tabs. I have put this on the web interface: SIP > Outbound

I was progressively upgrading this phone from 3.1.2 to 3.2.3, then to 4.0.0. v3.2.3 worked fine, but when I went to 4.0.0 (Even adding the more specific 2345-11500-040.bootrom.ld), it won't run, and just keeps rebooting. Now I've got a really nice doorstop unless someone knows how to get out of this predicament. Help! 0925003705|cfg |3|00|Beginning to provision phone 0925003705|dns

Hey all, Just getting started playing around with my Polycom 600. According to the wiki, it looks like it's recommended to run BootRom 2.6.1 and SIP 1.4.1. Is that info still current, or is it safe to upgrade to 3.0.1 and 1.5.2? Justin --

Hi We've setup an Asterisk PBX recently and I encountered the following problem: When [mac address]-registration.cfg file includes the FQDN of the Asterisk PBX for the Polycom SoundPoint 501 phones it will not (even try to) register with the Asterisk PBX unless the DNS (it asks) successfully resolves the name: _sip._udp.[Asterisk FQDN]. Did this happen to anyone else? PS - The

I have a question about DHCP and boot server supporting more than 1 model of Polycom phones. According to Polycom "standards", Polycom phone boots up to get a DHCP address and at the same time getting a boot server string (with username and password) to logon to boot server to download SIP, bootROM and etc. That is okay if there is only one type of phone (that requires a specific SIP

Docs? Polycom has docs? Where would one find this fabled land of... err I mean Polycom does stating what ftp servers are supported? Doug. -----Original Message----- From: Ken D'Ambrosio [mailto:ken@jots.org] Sent: Tuesday, March 07, 2006 12:12 PM To: Asterisk Users Mailing List - Non-Commercial Discussion Cc: Asterisk Users Mailing List - Non-Commercial Discussion Subject: Re:

Hello everyone, Please forgive the exclamation points but I have been battling this one off and on for about four days now. Sorry for the cross post. It all started with a box of IP 501s. I contacted my reseller and obtained the latest BootRom and SIP firmware. Unzipped, configured, copied over to my FTP server (running AstLinux, of course). The phone booted, so far so good. Updated

I'm having problems updating my bootrom to the latest (3.2.2) version. Basically, my phone starts downloading the bootrom, but I am completely certain that it doesn't actually complete the process. It gives me an "error updating bootROM!" message, but it only takes about 2 seconds to complete the download (which, because of my WAN link and FTP server environnement I know is

i recently bought an SP4000 conference phone but having problem provisioning it using ftp, every time it just hangs at "Updating initial configuration..." screen. when i switch it to tftp, it'll work fine. i though it was bootrom/firmware issue so i upgrade it to bootrom 3.2.2/sip 2.0.1 but it makes no difference. any thoughts? p.s. i'm using debian sarge proftpd 1.2.10 and the

I was hoping that someone may be able to shed some light on some issues I'm having on trying to get an Asterisk test server up and running. At the moment I have the basics, two Polycom hard phones (301 & 601 with expansion unit (which oddly will not power up)) that can call each other, log into voicemail (one touch) and have custom directories & buddy lists. Unfortunately some of the

From what I know this log show everything working Perfect. Then it goes to the Welcome screen then after a long time of processing, it errors out with a 0x10000 error Any Ideas? 1005195711|so |4|00|---------- Initial log entry ---------- 1005195711|so |4|00|+++ Note that bootrom log times are in GMT +++ 1005195711|hw |4|00|Initial log entry. 1005195711|wdog |4|00|Initial log entry