Displaying 20 results from an estimated 1000 matches similar to: "How to configure Asterisk queue with Vonage account?"
2004 Sep 13
0
Agentlogin incorrect
Followed; http://www.voip-info.org/wiki-Asterisk+Agents
agents.conf
[agents]
agent => 1001,4321,Ben Dover
queues.conf
[queue1]
member => Agent/1001
extensions.conf
exten => 28,1,AgentLogin(1001)
exten => 29,1,Queue(queue1)
But when I call number 28, I get:
"Please enter your password followed by the pound key"..
but when I enter the the password, 4321,
2004 Dec 31
0
manager API / weird queue
Hi,
I'm playing with the agent/queue system. Everything work well with v1.0.3.
but I want the 'Action: Agents' in the manager API that is only on the CVS
version. So i switched to, but now the Queue/Agent system barely work. (my
agent don't get the call)
Where I can get a 'stable' CVS version?
Or maybe, how I can solve my Queue/Problem? here is the detail:
1. I can
2006 Dec 04
0
Addqueuemember and roaming users problem.
Hi,
I'm having hard time to emulate agencallbacklogin. Agent can logon
and receive call without any problem using addqueuemember. The problem comes
when I try to evaluate their performance using queuemetrics. Here is an
exemple of my log script:
;Agent Login
exten => _60XXX,1,Macro(agentLogin)
[macro-agentlogin]
exten => standard,1,AddQueueMember(queue1) exten =>
2008 Jan 13
0
Soundcard necessary on an asterisk server to get output of playback()?? -> Next step
Tzafrir Cohen wrote:
> > The agent picks up the phone but neither the agent nor the caller >
> > here anything.
>So please provide a more complte trace and a the relevant partt of your
>dialplan.
>
Here is the relevant part of the dialplan:
[local]
exten => 98,1,Dial(SIP/sguenther,20,tr)
exten => 98,2,VoiceMail(98|u)
exten => 98,3,hangup
exten =>
2011 May 19
2
Agent (Invalid) has taken no calls yet
How to get rid on following.. why its Invalid ?
holler*CLI> queue show queue1
queue1 has 0 calls (max unlimited) in 'rrmemory' strategy (0s holdtime, 0s talktime), W:0, C:0, A:0, SL:0.0% within 0s
Members:
Agent/7201 (Invalid) has taken no calls yet
Agent/7202 (Invalid) has taken no calls yet
No Callers
-------------- next part --------------
An HTML
2006 Feb 15
0
queue_log analysis
Hi,
I am running a call center based on Asterisk and building some statistics based on the queue_log file.
I have some doubts about it that maybe you could help (actually, maybe these doubts are suggestions for enhancements!):
1st Scenario - Agent receives the call, and puts it on parking for somebody else to pick it up.
Parking # 7000 (for attender transfer)
2006 Jun 15
0
ACD Distributed Scenario....
We need to make sure that all queue applications run on the correct system that the user agents that own the queue application are registered to. So when a server fails and the user agents register with their secondary server (which will always be configured to be the same server for those related agents) the queue application is running on that server and routed to correctly by it's peers.
2008 Jan 13
2
Question about queues and the definition and agents
Paul wrote
>
>;Pause/unpause Queue
>exten => 424,1,PauseQueueMember(|SIP/${CALLERID(num)})
>exten => 424,2,Playback(unavailable)
>exten => 424,3,Hangup
>exten => 425,1,UnPauseQueueMember(|SIP/${CALLERID(num)})
>exten => 425,2,Playback(available)
>exten => 425,3,Hangup
>
Following your suggestion and a number of postings and articles I have
2004 Jun 22
1
AgentCallbackLogin - invalid extension
As I understand it, you'd enter the extension at which you wish to be called
back at, your 9665 has nothing to do with it.
Instead of dialling 28 you could dial 9665 and that would add that SIP phone
as an agent to the cytelcs queue.
Steve
-----Original Message-----
From: Harold Workman [mailto:hworkman@cytelcom.com]
Sent: 22 June 2004 18:54
To: asterisk-users@lists.digium.com
Subject:
2008 Nov 28
1
Priority between calls from different queues
Hi!
I want to know the way that calls are answer in this case...
I have queue1 and queue2, one agent that receive call from both queues.
queue1 <- call1
queue1 <- call2
queue2 <- call3
queue2 <- call4
In my test the agent answer calls in this order: call1,call3,call2 and
call4.
I think this must be in this order call1,call2, call3, call4 like a big
FIFO.
Its ok this behavior?
Could
2005 May 12
0
HTB and IPv6
Hi,
I''m trying to use HTB for IPv6 packets. In the LARTC archive I found a
thread on this issue where a solution was described. The idea is to mark
a user-defined chain then use the fwmark for filtering. However my
attempt wasn''t successful. I''m thinking of trying my luck with the u32
filter. This is what I did, any comment is greatly appreciated. Thank
you all.
tc
2010 Dec 20
1
Maildir and Solaris UFS acls
I have a centrally located shared imap folder location. We have several
maildir folders with different file system permissions. They are for
several groups of people who are loosely related for support purposes.
All mail gets delivered to queue1 just fine. The files are group
writable by group1. Some of the mail gets moved via imap to queue2.
Queue2's maildir tree is configured with
2005 Feb 02
0
RES: AgentLogin / AgentCallbackLogin transfer pro blem
Hmm i found the problem... I?m using a Grandstream BT100. The transfer just
works in a queue if I first acknowledged the call using the # key, and then
press the TRANSFER key in the Grandstream.
In the asterisk console I receive a:
-- SIP/4002-4563 acknowledged
Then I can transfer the call... Weird because i?m using ackcall=NO in
agents.conf ...
Diego Magalh?es
diego@redetaho.com.br
+55 24
2005 Feb 02
0
AgentLogin / AgentCallbackLogin transfer pro blem
Which kind of transfer do you use?
Try using the # transfer.
Hope that helps..
Guido Hecken
-----Urspr?ngliche Nachricht-----
Von: Diego Magalh?es [mailto:diego@redetaho.com.br]
Gesendet: Mittwoch, 2. Februar 2005 17:21
An: asterisk-users@lists.digium.com
Betreff: [Asterisk-Users] AgentLogin / AgentCallbackLogin transfer problem
Hello guys,
I?m running Asterisk CVS-HEAD-02/01/05-12:22:46 and
2005 Feb 02
0
AgentLogin / AgentCallbackLogin transfer problem
Hello guys,
I?m running Asterisk CVS-HEAD-02/01/05-12:22:46 and having a problem with
call transfers using the cmds AgentCallBackLogin and AgentLogin
First Case (using cmd AgentCallbacklogin):
When the incoming call comes and enters the queue, the agent logged
in answer the call. But when I try to transfer this call to another agent,
the incoming call is dropped. I don?t receive any error
2012 Feb 10
0
distributed queue information over several Asterisk nodes
Is it possible to distribute QUEUE information among several Asterisk nodes in a "multimaster" or "load balancing" setup?
I haven't tried this yet but if one uses realtime with a clustered multimaster database and the queue agents/members are fixed SIP channels (eg. SIP/100) then I guess that the Queue app will be able to contact the member no matter to which Asterisk node
2006 Jun 15
5
DUNDi Not Able to HandleComplexFailoverSituations
> -----Original Message-----
> From: Watkins, Bradley [mailto:Bradley.Watkins@compuware.com]
> Sent: Thursday, June 15, 2006 10:36 AM
> To: Asterisk Users Mailing List - Non-Commercial Discussion
> Subject: RE: [Asterisk-Users] DUNDi Not Able to
> HandleComplexFailoverSituations
>
>
> Is it possible for you to explain in more detail the
> situation involved.
2005 Mar 23
4
Vonage Linksys Router - Life after Vonage
I setup a vonage account last year, and cancelled it last night when I
put my asterisk box together and signed up for a Broadvoice account to
use with it.
Now I would like to use my Linksys router as an MTA, but realize it is
still programmed with all of vonage's proprietary information and I do
not know how to clear it. I understand that just pushing the reset
button will not do it.
2004 Aug 12
1
AgentLogin issue
Hi
i have an issue getting agentLogin working
/etc/asterisk/queues.conf
member => Agent/1001
member => Agent/1002
extension.conf
exten => 110,1,Wait,1
exten => 110,2,AgentLogin()
now, i call 110 by a firefly client, trying to login in as 1001 agent:
Aug 12 16:31:36 DEBUG[1103408048]: chan_sip.c:4423 build_route: build_route: Contact hop: <sip:sip3@192.168.1.151:5060>
--
2005 Sep 07
0
Asterisk with Vonage problems
Does anyone currently use Vonage with Asterisk? I've tried to set it up but
it looks like Asterisk (at least the version that I have) does not handle
well the SIP call dialog, sending a BYE with the wrong tag. As a result,
when I hang up, Vonage sends back a 400 Bad Request and the call on the PSTN
side does not hang up.
I know that Vonage does a lot of nasty stuff which impacts UA's