similar to: web interface to control zap interface

I agree with these fella's, this is a piss poor way of fixing it. I only know of one call center that used static agents, mostly because they were sold a peice of crap and they had no idea how to use it the other way. I think you will find the majority of call centers are callback centers. This decision has taken Asterisk out of the realm of providing reasonable call center solutions. VIVA

We are using an Asterisk box to do conferencing right now. I have had about sixteen active lines in conference and the quality was acceptable. We now have a need for 50 people to conference at one time. Does anyone have enough experience doing this to give me some pointers. Will it even be reasonable to try this? Is the mixing done on the the hardware, I plan on using a quad span t-1 card from

I have installed asterisk on numerous servers. Every install was done on Fedora and (White box Linux). I now have zap channels in one of the boxes (T-1). No matter what type of channel I call on (sip or zap) I get some really strange artifacts in the sound, almost like a skip in the playback. It seems to always be in about the same place in the recording. Usually in the beginning of playback. For

Is there an app or softphone for meetings that displays the hosts screen like webex or intercall. Jordan Novak -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20060321/df90d527/attachment.htm

I have had a lot of complaints about the time it takes to setup a call. I have timed it and it is almost five seconds before it even starts ringing. The SIP device sends the request almost instantly but the channel is taking a long time to pickup and dial. It wouldn't be so bad but they hear nothing. I would like to provide ringback before the zaptel actually starts ringing the channel. Has

I have compiled zaptel on Mandrake following everything I have always done on Fedora. It is 2.6 udev so... I had to modify the 01-devfs.rules Make linux26 Make Make install... Everything appears to compile correctly but it says module not found when doing "modprobe zaptel" Is this a rights issue? Jordan Novak -------------- next part -------------- An HTML attachment was

I am wondering how many and how often manager connections can be setup and torn down reasonably. here is the scenerio... I have 10 to 20 agents on two queues one with priority over the other I changed this the day before I also implemented a php program that runs every 8 seconds on an automatic refresh It establishes a connection to asterisk and runs a mysql query to update the database

On 6/4/07, Jordan Novak <jnovak@logisticshealth.com> wrote: > I am having a difficult time with the transition from agentcallback login... > Here are a few of the isssues, I am logging in using chan_ local > ie:local/8000 as the extension I'm not sure if this will solve any of your problems or not, but I've found it's often necessary to use the "/n" on the

I am looking at some directions on how to install and it is asking me to edit defines.php, it states that the file should be located in the source directory, but I can't seem to find it anywhere on my machine. Anyone been thru this? Jordan Novak Communications Technician -------------- next part -------------- An HTML attachment was scrubbed... URL:

I am using Asterisk to send Voicemail out as Email. I am running into a problem I believe to be caused by the exchange server requiring SMTP authentication. I cannot get the sys admin's to turn it off. Does anyone know enough about sendmail to help me. I am assuming that the default mail client is sendmail. It will also send to other non-SMTP authenticated servers. Your help is much

My need to do this through asterisk is simply the ability to provide me access with no additional cost to my customer. It seems like a nice thing to include as long as authentication is done well. I have worked on a dozen or more types of switches and all of them have supported this or had the capabilty through hardware or licensing. I am trying to get around opening and closing the firewall,

Can someone point me to instructions on how to install, I have edited the defines.conf and set up the database. I have apache running and have no clue what to do now. I have NO experience with php based stuff. HELP!!! Jordan Novak Communications Technician -------------- next part -------------- An HTML attachment was scrubbed... URL:

I have really cranked up the rxgain on a t-1 trunk in Zapata.conf. It seems to have no effect although I raised it to 7 from zero. I am using a te110p. Any thoughts on why? I have not unloaded he modules and reloaded them as it is during the day. Does this even need to be done to take effect; I did restart the asterisk service. Jordan Novak Communications Technician Logistics Health Inc.

This has to be the worst documentation I have ever come acrossed. I have found two or three docs on how to install it, but they are all so different and make huge assumption about what packages you have installed and locations of files. Has anyone seen something better, I want to get this working it is quite a cool app. Jordan Novak Communications Technician Logistics Health Inc. 1319 Saint

I am using Mitel 52xx dual mode phones in SIP mode. They work excellent, I am however having a problem with Voicemail retrieval. The Mitel Phones have a voicemail button on them. The light lites and clears correctly but I am not able to retrieve the voicemails using this button. In the phones web GUI it has a field for a voicemail server and port under additional servers in the networking tab.

I have a box that will send to my personal pop/web based email but will not send to my exchange server. I have checked the MX record and DNS settings. I know there is something you can do like this to check it but it returns either a -1 or 0 (have no idea what that means) sendmail /mx anyway I can send to a ISP based Mail account outside the company. We have .wav files allowed we also require

I have three polycom 501 that are all hearing echo. The other party sounds fine but you can hear yourself rather well. The volume does help if lowered but that also makes the other party extremely quiet. Is there any way to control the gain of the mic or stop the microphone from picking up so much from the handset. It only happens while you are on the handset. -------------- next part

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I am looking for completly wireless desktop phones. Until I realized we needed wireless i was going to use polycom soundpoint 501's. Any suggestions on a comparable wireless phone? -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20070328/88e22671/attachment.htm

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