similar to: pause / unpausequeuemember

Does anyone have an example of hoe to use these two commands? I have read he documentation, and I am still unclear on where this command goes, as part of extensions.conf or where? If someone could post a working example it would be most helpful. Regards to all, Joe

One of my friends is facing this problems and I could not find any solution to that. Hence this post. In her Asterisk PBX, she has programmed about 10 agents, and strategy is rrmemory. Everything works fine. When an agent has received an ACD call, another call is not presented to him as long as he is on the ACD call. However when an agent has made an outgoing call, he is still presented another

Hello all. Anybody around that is utilizing the PauseQueueMember and UnpauseQueueMember applications? Or even the AddQueueMember and RemoveQueueMember applications? I'm trying to set these applications up to function in relation to the agent number, rather than the extension the agent is at. I'm not having much luck. Anybody have any pointers or suggestions on how to get these

Hey All, I need to forward an extension to an other depending on the current time but I could not get it done with GotoIfTime. What I'm trying to do is ring on the extension 1 if time is between 8:00AM and 2:00PM and on extension 2 if is between 2:01PM 11:00PM. exten => 111,1,GotoIfTime(8:00-14:00|*|*|1-12?333) exten => 111,2,Dial(${Person1}) exten => 111,3,Dial(Hangup) exten

Hello, Does anyone know the developer(s) of the app_queue.so application? I'm looking for the PauseQueueMember and UnpauseQueueMember features of this application for the open source version that only seem to be available on the business edition of Asterisk. Thank You, Timothy Karl tkarl@imminc.com

On 2007-05-15 Tony Mountifield wrote (wrt using AGI scripts to dial out): > Can't comment on this one, as I never use AGI to dial. > My AGIs just set the context, extension and priority, > and exit to the dialplan to do any dialling. (http://article.gmane.org/gmane.comp.telephony.pbx.asterisk.user/185537) I would like to do this, but I am having trouble figuring out how. I have

I had to switch quickly to 1.4.9 from1.2.4 and now I can only get 2 digits into the dialplan. error -- Invalid extension '81' in context 'impact' on SIP/207.174.111.34-b77167f8 I pressed 8107 and ideas my dial plan is (part of it) [impact] exten=>s,1,Answer() exten=>s,n,Set(CALLERID(name)=Impact - ${CALLERID(number)}) exten=>s,n,Background(IMPACT)

Anyone know if - it is possible to limit 1 agent per extension where the last agent to log in overrides any previous agents or - a Command/application to clear all agents logged in on extension Does this look like it would require a custom mod to do it? J __________________________________ Discover Yahoo! Get on-the-go sports scores, stock quotes, news and more. Check it out!

Hi Guys I have just installed a call center onto Suse 10. I have managed to do a DBget (astdb) and extract the DNID numbers to play a DNID specific greeting. We have installed Snom 320 and the customer would like us to Send the DNID(nam) to the phone screens so that the agent will be able to answer in the correct language and with the specific customer company name (ie. Agent says

Hey all! I'm trying to do a bit of logic here so that a user only has to dial one code to pause/unpause in a queue (e.g. *0 will (un)pause depending on the users's state). My logic looks fine to me but every time ${PQMSTATUS} shows up empty. Here's the extensions.conf part.... exten => *0,1,NoOp(${PQMSTATUS}) exten => *0,n,Macro(user-callerid,SKIPTTL,) exten =>

Hi, If an agent doesn't take a call.. is there some way I can PAUSE them instead of logging them out?

-------------------------------------------------------------------------------------------- Originally posted at http://forums.digium.com/viewtopic.php?t=18045 -------------------------------------------------------------------------------------------- Hi! I'm trying to configure a DISA setup (Asterisk 1.4.11). Only, executing DISA seems to prevent any DTMF detection capability when using

Hi, I am doing an AGI that logs to a database every Agent login/logoff. My idea is to be able to go to this database and check which agents where logged so that I can force their login in case Asterisk goes down for some reason. The problem is that I would need to reload their status from this AGI when Asterisk initializes. Is there a way to do this? One idea I had was to make safe_asterisk to

Hello, After 2 weeks and 4 days without a problem, Asterisk went down. What happened is that I am using Asterisk 1.2.1 on a machine and have a MySQL for CDR on another machine. The machine with MySQL went down and the Asterisk box was unable to connect to MySQL. This made Asterisk to go down and it was unable to restart until MySQL was back. I know that Asterisk displays a lot of warnings, but

Hi, Since yesterday my Asterisk 1.2.3 is displaying the following message every few seconds >Asterisk Event Logger restarted >Rotated Logs Per SIGXFSZ (Exceeded file size limit) This causes my log files (verbose, queue_log) to become huge with lots of logger rotate messages, but I don't know which files is exceeding size limit, since even if I delete all log files I still get this

Hi, I know this has already been discussed here, but I still have the problem even with 1.2.6: When I call a mailbox in a context "company" is doesn't play my busy message... It goes directly to the temp message... Am I doing something wrong? == Everyone is busy/congested at this time (1:0/1/0) -- Executing NoOp("SIP/200.234.208.250-0840f548", "Voicemail de

Hi guys! We have a call centre that has been moved across from an old Ericsson MD110 PABX to an Asterisk server with those in the call centre using X-Lite as their softphone. I'm trying to get Agent presence configured so that X-Lite gives the operators a visual indicator of their status - logged on, off and on "pause". I'm using chan_agent for the agents, so agents are

Hi, I have developped an application that monitors the status of my queues through the events triggered on the Manager Interface. This way, I can know the status of my Agent real time. Now, I have a new requirement that I must allow a manager to click on the Agent he wants to monitor and be able to monitor the call. My idea was to, when the user clicks on the Agent, I would Originate a call

Hi, I am using Asterisk for a call center on a Dual Xeon machine.. I currently have 109 active channels 53 active calls Every body is complaining about quality and cpu is around 80% idle. Is there any tuning I can do??? Besides that, Asterisk normally goes down once or twice per day... Thank you Dov -------------- next part -------------- An HTML attachment was scrubbed... URL:

Hi, I got this message on my Asterisk messages file and after it Asterisk went down... 2006-02-18 08:13:55 WARNING[3214] ast_expr2.fl: ast_yyerror(): syntax error: syntax error, unexpected TOK_PLUS, expecting TOK_MINUS or TOK_COMPL or TOK_LP or TOKEN; Input: + 1 ^ 2006-02-18 08:13:55 WARNING[3214] ast_expr2.fl: If you have questions, please refer to doc/README.variables in the asterisk source.