similar to: MixMonitor and transferred calls

Hi All I have a problem with mixmonitor in 13.4.0 doing the following: 1. Caller phones in 2. Reception picks up 3. Talks to caller 4. Does attended transfer, talks to manager to screen the caller wanting to speak to him 5. Complete the transfer by putting down her handset so the caller can speak to the manager 6. Caller talks to the manager The problem is that mixmonitor only records

I've got an interesting scenario where transfers while getting an invite seem to break. Here is the scenario: You have a receptionist who has a 6 line phone (in this case, a polycom ip600 - also tested with a Cisco 7960) the receptionist has all six lines available for use (in the case of the cisco I tried registering all lines as one number as well as registering multiple lines and

Hi there, I've got an installation where there's 12 POTS line incoming into *, and am trying to get some insight as to which VoIP hard phone would be most suitable for this scenario. Most of the VoIP phones I've looked at only have 4-6 line presentations; is anyone aware of one that has more? I tried to get some info about Snom's Keypad 220 since it has loads of programmable

Hello, Can anyone provide me with an example of how they have set up their dialplan and handset for a receptionist desk that handles a large volume of concurrent calls? I'm having a problem with transferring calls while several calls are either answered or coming into a receptionist's telephone at the same time. Thanks, Colin -------------- next part -------------- An HTML attachment

Hi, I have started using the call recording facilities in Asterisk 1.2 recently, and having worked out some of the foibles regarding call forwarding etc etc, I think I have a mostly working system. I do still seem to have a problem with recording volume though. It seems that all SIP call legs are recorded at "normal" volume, but all my Zap (ISDN) and IAX (via Provider -> ISDN) calls

A week or so ago, I explained that we need to "blank" our call recording when some sensitive information like credit cards where being discussed. With the lists help, I managed to find the pause/ unpause monitor commands. That works great. However (there is always a however), what that now means is that the length of the call does not match the length of the call recording, so adding

Hello list, Hope you are all doing fine! I have stumbled over some piece of dialplan code in which apparently they were trying to avoid recording the DTMF tones in the wav file. It is really messy and I am not sure if this really works. So after a bit of research I found this comment ( https://community.asterisk.org/t/asterisk-dtmf-record/65040) in which it is said: *"Asterisk strips the

Hey all, after hooking up some Plantronics to some Snom's (3 320's 1 360), I noticed my client is having some form of feed back on the phone. Because of Snom's "inner oddities" this is how I got it to work. Plantronic --> RJ11 --> SnomHandset Port (on Snom Base) Handset --> Plantronic jack (bottom base in the front) If I placed Plantronic(RJ11) --> Snom's

Thanks very much for the reply Joshua! So I guess that setting dtmfmode=auto would be the safest choice in order to strip out the DTMFs from the recording, right? Cheers! Patrick Wakano On Tue, 1 May 2018, 19:36 Joshua Colp, <jcolp at digium.com> wrote: > On Mon, Apr 30, 2018, at 11:23 PM, Patrick Wakano wrote: > > Hello list, > > Hope you are all doing fine! > > >

Question for other snom 200 users: 1. We have horrible sound quality regardless of the codec we use in the phone or specify in *. Has anyone else run into this early on and found a software fix? 2. Speakerphone will not work for playing VM messages, it chops the message into unintelligible fragments of audio. Any ideas? 3. Initially we have horrible introduction of background noise into the

Anyone have practical experience using inexpensive GAP-compliant DECT handsets with the Snom M3 basestation? When I asked Snom support, the answer was that 'basic functionality should work', but they didn't elaborate. I'm _guessing_ that means registering/unregistering with the base, making calls, and receiving calls (including presenting caller ID). They also stated that they

Guys. This idea has been banging my headfor days now and I feel the need to share with you. Imagine this scenario: all calls come in thru a receptionist, asterisk records all incoming calls, the receptionist's work is to transfer the calls to internal people but some of them are bosses and you know how bosses are, they don't want their calls to be recorded, so, I have been trying to

Hi, Andrew. You are trying to solve two tasks: definition through what line the call came and a beautiful display of this information. 1. definition through what line the call came. If the username and password for inbound and outbound registration the same, then try the following: a) delete "register" lines. b) add option "callbackextension=Company1" to Company1 friend

Hi, I'm a bit new to phone systems technology, so sorry if this question may sound uninformed. I want to put together a system of about 20 stations. What I'm invisioning is a system where about 16 users have a inexpensive handset hooked up to their computer via some sort of modem and the computer would run their usual Windows apps with a client that serves as a more complex

That's the main reason I opened this thread as it surprised me a bit ... > > > Any 2-wire analog leg will be a source of echo. Many, many, many calls > do not have a 2-wire leg. Even in handset audio circuit ? I was thinking that any handset is a potential echo source due to this audio circuit ... Do you agree ? > Think cell/mobile or endpoints with PRI or T-1. > >

Hi; I'm looking for a Polycom distributor in the UK who can supply a small number (around 20) IP301 / IP501 handsets. Can anyone recommend someone ? jd -- John Daragon john@argv.co.ok argv[0] limited Lambs Lawn Cottage, Staple Fitzpaine, Taunton, TA3 5SL, UK v +44 (0) 1460 234068 f +44 (0) 1460 234069 m +44 (0) 7836 576127

I have a SPA-2001 and I didn't realize I could use calling features on an analog handset. Does that mean you can dial *77 and use a VOIP feature? (like forward or hold)? Mike ________________________________ From: Jorge Carrasquillo [mailto:jorge.carrasquillo@gmail.com] Sent: Thursday, June 23, 2005 12:52 PM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: Re:

I have been working on integrating some FXS ports into my dial plan delivered via a channel bank and testing with an analog handset. The receptionist is on Extension 700. All other SIP phones are 7XX. >From a SIP phone I can dial 700 and all other extensions. >From the analog handset I can dial any other extension but not the 700 number. Weird? Yep. The CLI does not show any dialing when I

It's very possible that the Polycom IP600 will work with this. As it is just an implementation of a SIP standard for subscribing to the state of other extensions. As for the feature improvements you might see them from me, but not very likely. It is easier for me to train my customers to hit *8 (I will probably just program a pickup button for them) than it is for me to figure out what I

I am looking at placing a system in an office with a central receptionist, and phones for each individual employee thereafter. Could I use a Snom 220 with additional keypads to view if the lines are in use by the other employees? Fred is in sales... A call comes into the receptionist and they transfer the call to Fred. The receptionist can tell Fred is still on the phone by viewing the assigned