similar to: Re: Polycom Default Ring Volume [OT]

>Kind of OT here, but just out of curiosity, how do you email them? Do >you have an actual address, or do you just use the form on their web >site? I've sent a bunch of requests via that form, and even though it >says I should receive a response, I never have. I've tried going >through a couple of resellers, too, and haven't gotten anything. I'm >hoping you

> I've contact Polycom via their web form and they emailed me back > around 2 > days later. We've purchased all of our phones via authorized > resellers. > Dunno if that makes a difference or not. > > My question was about the button programability and their response was > that the manual was incorrect. You can not program buttons to have > extended

Hi, I've ordered a few IP501s from PC Connection, basically since we have an account with them. I like the phones for what they do, and now would like establish a relationship with a reseller that can give us maintenance and access to the most current firmware. What are some good resellers out there? Regards, --- Gavin Adams VP of Technology Promisant (USA) Inc. Email: me@gavinadams.org

> -----Original Message----- > From: asterisk-users-bounces@lists.digium.com [mailto:asterisk-users- > bounces@lists.digium.com] On Behalf Of Noah Miller > Sent: Wednesday, April 25, 2007 9:52 AM > To: Asterisk Users Mailing List - Non-Commercial Discussion > Subject: Re: [asterisk-users] My Polycom IP 501 is formatted its file > systemitself > > Hi Chandra - > >

This is a dialpaln issue. I solved the same problem recently. For 4 digit extensions you need to append the dialplan statement in the sip.cfg configuration file as follows <digitmap dialplan.digitmap="[2-9]11|0T|011xxx.T|[0-1][2-9]xxxxxxxxx|[2-9]xxxxxxxxx|[2 -9]xxxT|1xxxT" dialplan.digitmap.timeOut="3"/> Michael > I am not sure what I did but blind transfers do not

Hi All - I'm running version SIP version 1.3.4 on various IP300, IP500, and IP600 Polycom phones. I'm having a tough time with MWI. I thought I remembered somebody on the list saying that they had it working, but I can't find it in the archives now. I have all the phones configured for MWI as specified in the WIKI: ipdmid.cfg: up.oneTouchVoiceMail="1"

Hi - > I am not sure what I did but blind transfers do not work. The Polycom does > not allow me to dial the extension of the person I want to transfer to after > I hit: > > transfer -> blind I would strongly suggest getting the latest firmware, and using the sample configuration files with that firmware to set up your phone. This SHOULD work. If it still does not work

I setup a number of remote phones on public IPs using the web interface. Now my question is how do I change the default Polycom:456 password via the web interface. Is there a hidden way or does it have to be done via FTP TFTP? Thanks, Steve Totaro

I don't know if Polycom decided to change their policy or not, but I just went to their website and when you click on the downlooad link, it will now present you with an option to join their extranet. I did that and I got the following message immediately: <snip> Access to certain Resource Center sections and content are subject to approval. Eligible members, will receive further

Hi all, I am working on building a new VoIP PBX. Looking at the current market for phones it seems my best "enterprise" options are the Cisco and Polycom phones. I have some experiance with the Cisco 7940G, but the process of flashing the phone with the SIP firmware left a bad taste in my mouth (not to mention the added expense for the phone). What is the general consensis about

Hi All - I noticed that the Polycom IP501's are now shipping. Has anyone gotten one yet, and if so, what's different about the phone? Any UI improvements, or is it just better hardware? Thanks, Noah

hello, I try to set up two lines per ip 300 phone, registration is ok but i get Failure to authenticate 407 for subscribe. Anybody could help me to configure Asterisk in order to set instant message and presence ? I've tried with Ondo sip server it's ok ! Regards D?couvrez le nouveau Yahoo! Mail : 250 Mo d'espace de stockage pour vos mails ! Cr?ez votre Yahoo! Mail

Hi gang, I know this is off-topic for Asterisk, but I don't know where else to ask: I've setup a central directory.xml file for my Polycom IP501 phones with a list of all the internal extensions. None of them have <sd>1</sd> as I don't want to enable any speed dials, just have a list in each phone. However, when a phone boots, it seems to pick a random entry and put it

I think Polycom has added another feature that nobody wants. With MWI configured, and a phonexxx.cfg that has this: <msg msg.bypassInstantMessage="1"> <mwi msg.mwi.1.subscribe="" msg.mwi.1.callBackMode="contact" msg.mwi.1.callBack="XXX" msg.mwi.2.subscribe=...> </msg> Under 1.3.4 and earlier, the phone would immediately

Does anybody know how to set polycom's default ring volume ? Everytime you restart a polycom phone, ring defaults to a very low volume setting which is kind of annoying having to set everytime you reboot. Any hints?

I am getting to my wits end with these phones (and so is my boss). I am getting an random echo on these phones and I have an issue opened with Polycom and its been in their research and development department for almost a month with no results. I have noticed that I get a message "RFC3389 support incomplete. Turn off on client if possible" in asterisk. I have researched this and made

Hi All - I'm trying to implement the auto-answer config from the wiki, but the result for me is that the phone just rings as normal. I'm running firmware version 1.4.1 on an IP500. I've added the following to my sip.cfg: <alertInfo voIpProt.SIP.alertInfo.2.value="Ring Answer" voIpProt.SIP.alertInfo.2.class="4"/> and this to my ipmid.cfg

Does anyone have the polycom soundpoint ip's successfully remotely provisioning? I've got the phone pulling default configs, and it's downloading phone specific information, but it's not actually using that information. Any help would be appreciated :) -- Aaron Daniel Computer Systems Technician Sam Houston State University amdtech@shsu.edu (936) 294-4198

Hi - Just wondering if anyone has gotten a Polycom VVX phone to successfully do an Auto Answer with asterisk. I have an older generation of Polycom phones that do this just fine, but I can't seem to make the VVX phones work. I tried the guide here: http://community.polycom.com/t5/VoIP/FAQ-How-can-I-change-my-Ringtone-or-Ring-in-a-special-manner-for/td-p/5167 And I have this in my diaplan:

Hi Andres - > I have a small setup with 2 SPA3000 1 SPA2001 and 1 Polycom 301 > > The Polycom misses 1 out of 2 dialout calls, this is the full log > from a > call which didn't go through. > > 303094 Sep 14 10:45:15 DEBUG[15073]: Stopping retransmission on > 'f4e376c3-7531ff39-c86f6812@192.168.1.18' of Response 2: Found > 303095 Sep 14 10:45:15