similar to: Fw: chanspy

Hi, I have developped an application that monitors the status of my queues through the events triggered on the Manager Interface. This way, I can know the status of my Agent real time. Now, I have a new requirement that I must allow a manager to click on the Agent he wants to monitor and be able to monitor the call. My idea was to, when the user clicks on the Agent, I would Originate a call

You got to be kidding about 53 calls being recorded at sametime is an issue. I have done at least twice as many on my dual xeon 3.4Ghz system and had no problem as clients like to record every call that goes through the system. Then again, in my system, the in and out channels are mixed first before they are written to the disk. ________________________________ From:

Hi, I am using Asterisk for a call center on a Dual Xeon machine.. I currently have 109 active channels 53 active calls Every body is complaining about quality and cpu is around 80% idle. Is there any tuning I can do??? Besides that, Asterisk normally goes down once or twice per day... Thank you Dov -------------- next part -------------- An HTML attachment was scrubbed... URL:

> On Mon, 26 Mar 2007 10:42:38 -0700, Stephen Uhler wrote > > >>>GDrayer@guesswho.com said: > > > I have been successful using ChanSpy on a standard Dial call but when > > > attempting to ChanSpy on an incoming call that has been added to a > > > MeetMe conference (attempting to coach an agent that is speaking to a > > > conference of callers)

Hi, I got this message on my Asterisk messages file and after it Asterisk went down... 2006-02-18 08:13:55 WARNING[3214] ast_expr2.fl: ast_yyerror(): syntax error: syntax error, unexpected TOK_PLUS, expecting TOK_MINUS or TOK_COMPL or TOK_LP or TOKEN; Input: + 1 ^ 2006-02-18 08:13:55 WARNING[3214] ast_expr2.fl: If you have questions, please refer to doc/README.variables in the asterisk source.

Hi, For the dial application, parameter g is described as a.. g: When the called party hangs up, exit to execute more commands in the current context. I want the following priority (or at least a priority I can jump to) to be executed anyway, it doesn't matter which party hang up. Is there a way to do so? Thank you Dov -------------- next part -------------- An HTML attachment was

Hello, After 2 weeks and 4 days without a problem, Asterisk went down. What happened is that I am using Asterisk 1.2.1 on a machine and have a MySQL for CDR on another machine. The machine with MySQL went down and the Asterisk box was unable to connect to MySQL. This made Asterisk to go down and it was unable to restart until MySQL was back. I know that Asterisk displays a lot of warnings, but

Hi ALL, Is it possible to use symbols # and * in the dialplan for pattern matching? I am doing a "follow me" dial plan, and wanted that my users could dial everything in one shot. But, exten => 888*XXX*XXX,1,NoOp(Follow Me from XXX to XXX) doesn't seem to work... Thank you Dov -------------- next part -------------- An HTML attachment was scrubbed... URL:

Hi, I have the following requirement.. after a customer is answered by a Queue, I want him to be redirected to another extensions, where an IVR would answer and ask for his opinion about the analyst who just solved his issue. Is there a way to redirect him automatically, or do I have to ask my agents to manually transfer the users to this IVR extension? Thank you Dov -------------- next part

Just good old monitor with no mixing onto the scsi drive. -----Original Message----- From: asterisk-users-bounces@lists.digium.com [mailto:asterisk-users-bounces@lists.digium.com] On Behalf Of Tamas Sent: Wednesday, April 12, 2006 4:55 AM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: Re: [Asterisk-Users] call center running Asterisk - sound quality-critical! Hi, how do

Hi, I made a simple menu using the Background application and some wav files. I converted the wav files using for a in *.wav; do sox "$a" -r 8000 -c1 "`echo $a|sed -e s/wav//`gsm"; done (from http://www.voip-info.org/wiki/index.php?page=Convert%20WAV%20audio%20files%20for%20use%20in%20Asterisk) The first two files "01/bemvindo" and "01/menu_top" are good.

Hi ALL, I have downloaded app_chanspy.c and chanspy_sounds.tgz. But I haven't found any instructions on how to compile and where to untar these files... I tried to put the .c file on <asterisk-src>/apps and remake asterisk, but it seems it was not enough... Thank you! Dov -------------- next part -------------- An HTML attachment was scrubbed... URL:

hello list, i use the code below [macro-chanspy] exten => s,1,Authenticate(${ARG1}) exten => s,n,ChanSpy(SIP/${EXTEN:3},dqs) exten => s,n,Hangup app-chanspy] exten => _0071XX,*1,*Macro(chanspy,1234) exten => _0072XX,*1,*Macro(chanspy,5678) exten => _0073XX,*1,*Macro(chanspy,8910) but when i do 007100 for exemple i spy another agnet 102 or 103 any help please thanks and

thank you so much it work you must add 1 like below [app-chanspy] exten => _0071XX,*1,*Macro(chanspy,1234) exten => _0072XX,*1,*Macro(chanspy,5678) exten => _0073XX,*1,*Macro(chanspy,8910) best regards. 2015-03-11 19:48 GMT+00:00 Carlos Chavez <cursor at telecomabmex.com>: > On 3/11/15 12:48 PM, Salaheddine Elharit wrote: > >> hello list, >> >> i use

On 3/11/15 12:48 PM, Salaheddine Elharit wrote: > hello list, > > i use chanspy with the code below > > [app-chanspy] > exten => _007.,1,Macro(user-callerid,) > exten => _007.,n,Answer > exten => _007.,n,Authenticate(1111) > exten => _007.,n,ChanSpy(SIP/${EXTEN:3},dqs) > exten => _007.,n,Hangup > > > > i have a question related to chanspy

Hello I have a simple configuration to allow the admins to listen the agents calls: exten => _654,1,ChanSpy(Agent) exten => _654,2,Hangup() The problem is... even when the agents hung up... it seems the channels remain active: asterisk*CLI> show channels SIP/211-b3042018 654 at default:1 Up ChanSpy(Agent) SIP/211-b3fbf768 654 at default:1 Up ChanSpy(Agent)

hello list, i use chanspy with the code below [app-chanspy] exten => _007.,1,Macro(user-callerid,) exten => _007.,n,Answer exten => _007.,n,Authenticate(1111) exten => _007.,n,ChanSpy(SIP/${EXTEN:3},dqs) exten => _007.,n,Hangup i have a question related to chanspy i have created extension from 100 to 300 and i will give the permission with group of extension i want to use

(Sometimes) When I?m monitoring calls, I hear a very bad jitter ? usually only on one of the bridged channels. So at first I thought it was just the one end of the conversation actually causing the jitter ? but it?s not. So I called in from another device to spy at the same time ? and the other chanspy sounds perfectly normal. (And neither party is complaining of bad sound) So, periodically,

How can i activate "ChanSpy" to spy on a dedicated extension? I see the following in "/etc/asterisk/extensions_additional.conf" [chanspy] include => chanspy-custom exten => 501**,1,Chanspy(801) exten => 501**,n,Hangup exten => 502**,1,Chanspy(802) exten => 502**,n,Hangup But when i try to call "501**", it doesn't give any response. Thanks.

I'm trying to figure out how to listen in to a channel that I specify. I have the impression I've seen this done via Flash web controls, but I'm trying to write something myself and I can't figure out what command would be used. ChanSpy looks great, but I don't see how to specify the channel. I have a channel identifier like "SIP/provider-08748db0" which is what I