similar to: Multitenant Call Center Setup

Displaying 20 results from an estimated 1000 matches similar to: "Multitenant Call Center Setup"

2005 May 25
3
Asterisk Versions
Hi all, Assuming 1.0.7 is the latest stable version, how/where can I find out the different CVS revisions available and a description of what has been patched/updated in each CVS revision so I can decide whether to leave my 1.0.7 installation as is, or if I need (or think I need) to patch it with a CVS version? Thanks, Waldo
2005 Aug 19
4
Overriding Caller ID
Hello list, We have some kind of a problem with our Asterisk installation. We want to be able to publish different caller id when placing outbound calls through the PSTN. We have Asterisk with TE410P and T1 from FDN Communications. The problem is that all our outbound calls show our main number, regardless of what we set with SetCallerID, even using CallingPres with all possible
2005 Jun 01
4
4+ Port FXS Analog Device
I'm looking for an inexpensive way to connect 20 analog phones to asterisk. I could get a bunch of Linksys or Sipura boxes but was wondering if there is a more cost effective way? I came across the Mediatrix 1104 and even the Mediatrix 1124 but that comes out to be almost $100/port. I might as well buy inexpensive IP phone. Does anyone have any suggestions? Thanks, Waldo
2007 Sep 06
3
Multitenant or Multiple virtual machines
Hi all, We want to offer hosted PBX services to some of our clients (maybe 10-20) and were wondering if it makes sense to get a software package capable of handling multiple virtual tenants or if we should just create multiple virtual machines in our server each running a single- tenant license of the software. We have been researching virtual PBX software for asterisk for a couple of
2005 Aug 31
2
Asterisk Queues and Strategies
I was playing today with the different queueing strategies in queues.conf when I noticed the following behavior. I have 4 agents defined in a queue in queues.conf. These agents login using AgentCallbackLogin. The strategy in the queue is set to leastrecent. I place four calls into the queue and * sends only one call to the least recently used agent. If that agent does not pick up, the
2005 Sep 14
2
STUN vs NAT Helper
I'm wondering if anyone can recommend one over the other. I'm mostly interested in running open source solutions, so I would prefer if your recommendations are within the open source arena. Basically, I contemplated the idea of using SER as a NAT Helper and possibly as a SIP server for a portion of our user base. We prefer to have Asterisk in the mix because of the additional
2005 Jun 21
1
MeetMe Problems
I have two asterisk machines. One of them has a Digium board (server A) and the other is simply using ztdummy (server B). Server A is running on Debian and Server B is running Gentoo. Server A is running Asterisk CVS-Nv1-0-7-06/01/05-01:27:25 and Server B is running Asterisk 1.0.7. The problem I have is that when I try to transfer a call into a meetme room in server B, it simply hangs
2005 May 21
1
Asterisk on NetBSD
I was reading on the wiki that Asterisk runs very solid on NetBSD. Can anyone comment? What is the definition of solid? Who is running Asterisk on NetBSD and which version of Asterisk are you running? Also, I know there is limited support for Digium cards on NetBSD, but is there any support at all? Would a TE410P work in NetBSD? I want to build a very simple VoIP to TDM gateway. My idea
2005 Sep 28
1
Asterisk in Production
I was reading on the wiki different possibilities of automatically restarting asterisk every so often. In some places, people mention they restart it once a day other on shorter or longer intervals. I believe the main reason people are doing this is because of possible memory leaks. I'm running a system for IVR services. It's not a heavily loaded box, but there is almost always
2005 May 15
5
zttest
I was browsing the applications developed in zaptel and came across zttest. After I run it, I get the following: Opened pseudo zap interface, measuring accuracy... 99.975586% 99.987793% 99.987793% 99.987793% 99.987793% 100.000000% 99.987793% 99.987793% 99.987793% 99.987793% 99.987793% 99.987793% 99.987793% 99.987793% 99.975586% 99.987793% 99.987793% 99.987793% 99.987793% 99.987793%
2006 Mar 08
6
Professional Recordings
Can anyone recommend a company that does professional Asterisk recordings for things like IVR, greetings, MOH, announcements, etc? Thanks, Waldo
2003 Nov 06
40
voicemail
If you ring into * and leave voicemail It does not reset the line Any ideas would be appreciated Regards Mick
2005 May 27
3
Recommended Network Latency
I'm planning on setting up some remote agents and before doing so, I did some simple PING tests to measure latency. The average latency I got was 250ms. Does anyone have experience in terms of quality of calls when there is such high latency? Can anyone comment? Thanks, Waldo
2005 Mar 14
18
Grandstream GXP-2000
FYI, spoke with Grandstream this morning, the GXP-2000 release has been delayed again. Looking like April now before these hit the street. -- Cory Andrews Senior Partner VOIPSupply.com +++++++++++++ V: 800.398.VOIP X22 F: 716.630.1548 E: Cory@VOIPSupply.com
2005 Jul 28
12
Can you caculate with me?
before I accuse somebody to "overbill" I would like you to calculate with me: Rate: 0.0189 for calling Taiwan via NuFone Duration: 930 seconds Lets vote for the answers: 0.7269 or 0.2929 ??? bye Ronald Wiplinger
2005 Jun 02
2
Asterisk 1.0.7 on Gentoo
I installed Asterisk on Gentoo using emerge. At first, emerge tried installing version 0.9 but reading the wiki showed how to get the latest stable. I'm running Gentoo kernel 2.6.11-gentoo-r9. Asterisk seems to be working just fine, but I'm concerned that since I don't have any Digium hardware, I may need a timer source. When I executed emerge zaptel, it installed zaptel 1.0.7
2006 Apr 28
3
Problems if GXP-2000 phones and Asterisk are not on the same network
Hi, I have a lot of GXP-2000 phones not registering with Asterisk server. After two days of attempts, it seems that problem is due to the fact that phones and server are not on the sme network. Do you know if this is known issue? -- Domenico Viggiani
2005 May 18
1
Agent Queues and Sending URLs
Hi guys, I'm testing the sending of a URL to an XLite softphone when a call is in queue. See the output of the CLI below: -- Executing Queue("Zap/69-1", "q_sample|tT|http:// www.google.com/") in new stack -- Started music on hold, class 'default', on Zap/69-1 -- outgoing agentcall, to agent '1000', on 'Local/ 1000@agents-1b94,1'
2005 May 27
1
Soyo G688
Has anyone had any experience with the Soyo G688 phone? I'd like to use it as a agent's phone. Is it reliable? How well does it work with *? How's the quality? Features? Thanks, Waldo
2005 May 26
3
Analog Telephone Adapter
I'm looking for a good, reliable, and cheap 4-port FXS ATA. Does anyone know of one that works with Asterisk? Thanks, Waldo