similar to: Detecting the active queue agent...

I am trying to install swatch via yum but it doesn't recognize swatch as being available. I have tried various naming conventions such as swatch-3 etc but still no go. I have Dags repo in yum.conf and I see it listed there on his webpage. In addition, I did a yum search swatch and still nada. Anyone have an idea as to why it will not install? I'm running CentOS 3.5 Thanks, Ed

i'm planning to migrate a call center to asterisk, i don't understand if i can launch a resident application on the agent's client in relation with the queue the agent's is answering. For example: I have - queue A - queue B - queue C Agent 100 (logged in A.B,C) Agent 101 (logged in C) When Agent 100 receives a call from the queue A i'd like to launch his browser and point

I have need of the functionality of the "swatch" utility. Prior to the actual installation of swatch I used perl2rpm to create RPMs for the PERL modules not provided in CentOS. I got a clean 'make test' from the package so I know that everything is configured properly. The bottom line is that the utility appears to be broken. I can downgrade to version 3.0.8, which

I'm running CentOS 4.4. I'm trying to install swatch (a log watcher) using CPAN. It's getting hung up on trying to install a dependency, Pod::Simple So before I get too wrapped up in this, I have the following questions: 1. Is there an alternative way to install swatch? I didn't get a hit when I tried yum. 2. I'm not wedded to swatch. Is there another log checker

Hello Folks, I am setting up a call center but we have few agents so one agent is able to handle calls of different languages and different queues. For the agent to identify the caller, I want a popup to appear as the phone starts to ring with the caller's number, language (selected in the IVR), Queue (sales, support etc) and any other information (e.g a URL with parameters) I can send this

Hello! We are having an interesting problem with the queue. What is happening is that no matter how many agents are logged into the queue, only one phone will ring at one time. So, for example, if we have two agents in the queue and two incoming calls. The first incoming call will ring on one of the agent phones, but the second agent's phone will not ring until the first agent picks up the

I would like to use swatch to tail a log file for "PageTurnEvent", and if this is not seen in the past 15 minutes then a restart script should be run. Does anyone know if this is possible with the swatch program?

Yep, I understood reading Sketch's mail, my bad, I replied to quickly doing something else... 2015-10-13 16:27 GMT+02:00 Guilherme Boing <kolt+samba at frag.com.br>: > Yup, compiled it myself and did not change the path. > The query to the ldb returned the same thing on both DC1 and DC2. > > DNS and /etc/hosts are also fine, DC1 dns points to DC2 and DC2 to DC1. >

Hello everybody, I have started using Asterisk in a call center with ACD. I have noticed something and I wonder if anyone knows whether it is a bug or a feature! I am using Queue application to ring a number of agents that have logged on using AgentCallbackLogin. Now, while an agent receives a call from the Queue they cannot logoff using AgentCallbackLogin. Instead the Agent is asked for

Hello, I am running Samba 4.2.3 as a ADDC on CentOS 7. getent passwd/group does not show the domain users and groups. However, if I try 'getent passwd domainuser' it returns the user. # getent passwd|grep -i guilherme # getent passwd guilherme guilherme:*:3000022:100:Guilherme:/home/ABC/guilherme:/bin/bash smb.conf: [global] workgroup = ABC realm = ABC.ONLINE

Hi All, We are using Asterisk 1.2.18 in a CentOS box. Implemented a queue (maqueue) structure for handling customer calls. There are 4 queue members (85744,85766,85511,84888). These 4 members are logged in using AgentCallbackLogin application. But at some point, one of the agent's SIP phone does not ring for an incoming call to this queue. I checked the agent status and it is not in paused

Hey everyone here's my problem. Have a queue configured, it plays the desired recording, checks to see if agents are logged in via agentcallback, forwards the call according to distribution method, times out according to timeout settings, logs out the agent that did not answer, hunts for next agent, logs the rest of the agents out one by one when they don't answer, and drops call into

On 24/08/15 15:09, Guilherme Boing wrote: > Hey, > > By "through LDAP" I meant that our linux servers would look for the > users using pam_ldap. > > Anyway, I was able to "fix" this by mapping gidNumber to gidNumber > instead of primaryGroupID on nslcd.conf. > > $ id > uid=10000(Guilherme) gid=10001(it) grupos=10001(it) > > > On Fri, Aug

Hey, By "through LDAP" I meant that our linux servers would look for the users using pam_ldap. Anyway, I was able to "fix" this by mapping gidNumber to gidNumber instead of primaryGroupID on nslcd.conf. $ id uid=10000(Guilherme) gid=10001(it) grupos=10001(it) On Fri, Aug 21, 2015 at 4:28 PM, Rowland Penny <rowlandpenny241155 at gmail.com > wrote: > On 21/08/15

Hi All, I've got a realtime queue in place (strategy is "wrandom"), and have added a member dynamically via "queue add member ". My agent shows in the queue, but when he gets the call is not recognized as "In Use". Here is the output from "queue show" prior to the call: *CLI> queue show QUEUE_3 has 0 calls (max unlimited) in 'wrandom'

On 08/10/15 18:59, Guilherme Boing wrote: > Hi Rowland, > > This is a CentOS 6.7 server. > I was able to make some progress. I have edited > /etc/pam.d/system-auth, and now it looks like: > > auth required pam_env.so > auth sufficient pam_unix.so nullok try_first_pass > auth requisite pam_succeed_if.so uid >= 500 quiet > auth

Hello, I want my domain users to be able to connect to our linux servers using their AD username through LDAP. I am using nslcd and pam_ldap to do so, but I am having some hard time trying to figure out why the GID is not working properly. # getent passwd Guilherme Guilherme:*:10000:*513*:Guilherme:/home/Guilherme:/bin/bash # getent group|grep 513 # id Guilherme uid=10000(Guilherme) gid=513

Hi, I was messing around with FireFly last night and got asterisk to crash hard. It looks like the bug is a division by zero in chan_iax2.c. I reproduced it and here are some infos I got from gdb: [Switching to Thread 245775 (LWP 23251)] 0x41154918 in calc_timestamp (p=0x816b710, ts=0, f=0x424eef24) at chan_iax2.c:2896 2896 int diff = ms % (f->samples / 8);

On 08/10/15 19:16, Guilherme Boing wrote: > I have removed use_auhtok from /etc/pam.d/system-auth and now passwd > is "kind of" working... > I am still able to login with my old password and the new one also. > But only on the linux servers that are authenticating through LDAP. > > On my workstation only the old password (the one I was trying to > change through

On 21/08/15 20:08, Guilherme Boing wrote: > Hello, > > I want my domain users to be able to connect to our linux servers using > their AD username through LDAP. What do you mean 'through LDAP' ? > > I am using nslcd and pam_ldap to do so, but I am having some hard time > trying to figure out why the GID is not working properly. > > # getent passwd Guilherme