similar to: About shadydial

Is there anyway in asterisk to figure out how much time an agent has spent on the phone? I know I can see total time for a call (inbound or outbound) but where/how do I view queue stats?

Hi all, How are things going ? Is there a way for me to individually identify each BRI channel on the Sirrix quad BRI board. The reason I ask is because our client uses the "Asterisk Flash Operator Panel" to monitor its external lines and transfer calls from the lines to the various SIP phones. The "Flash Operator Panel" requires that we set a static value for each line or

Ok, we're trying to use Asterisk as a PBX in our office. Our original plan was to use a Cisco 7960 with a 7914 attached. Short story is, no one updated chan_sccp in a long time and the 7914 is questionable at best anyway from what I've heard. We couldn't ever get chan_sccp to compile, I went to an older version of Asterisk and that broke some of our SIP devices. We tried using a couple

If a user calls and hangs up before the destination party rings, than the in-use flag remains set! This is one case, but maybe there are many other cases. I have created a number the user can dial to reset this flag. However, that is written in the manual!!! Who reads a manual anyway!!!! I want to make to reset all in use flag with a program. Has anybody done it, or has a better idea? My idea

Hello, Just confirmed this on my end, because of the massive changes that have been made to callerID handling in asterisk 1.0.5 many of the features of the astGUIclient suite will not work on this new version. The latest stable version recommended is Asterisk 1.0.3. We will work on trying to find ways around the new callerID rules that the asterisk developers have put in place and hope to have

I'm pleased to announce that Flash Operator Panel 0.26 has been released! FOP is a GPL'd switchboard type application for the Asterisk PBX. It runs on a web browser with the flash plugin. It is able to display information about your Asterisk box in real time. It is included in FreePBX, Asterisk@Home, DeStar, startShop, and several other projects both free and commercial. You can grab the

Dear All, I have a requirement to 'originate' a number of calls to various external users from within a conference room, so that the end users does not pay for the call. I know that within Astman I can define an extension and then originate the call from that extension. Can I define a conference room (how would I configure that on astman? What channel would it use?) and then generate a

-----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1 Hello, is there any way to make the Flash Operator Panel show which agents are logged in in a specific queue? (both static and dynamic agents) I've played around with the queue / queue agents settings from the Flash Panel documentation (http://www.asternic.org). The way it is described there, I could only make the Flash panel show that a queue

Nicol?s Gudi?o <asternic@gmail.com> wrote: >>> Paul, 1.0.5 stable suffers from caller id issues as well, at least for >>> SIP channels. What fixed things for me was swapping in app_dial.c from >>> 1.0.2 stable (didn't try others). You could also just diff app_dial.c >>> between versions to find the problem but I took the lazy way out the >>>

Hello! I am new to both the list and to "*". Can someone direct me to some documentation concerning the reporting tools available for use with "*" as a call-center system? Specifically, things like ACD offer/taken, wrap-time, and such? Thanks very much. This looks like an exciting project. I'm looking forward to playing with it! -- Michel R Vaillancourt Avaya

When I drag and drop a call from the PSTN to a SIP phone (the SIP phone's icon) using FOP .25 with * 1.0.9 with the intent of transferring it, the called party gets transferred rather than the calling party. This is controlled by the reverse_transfer parameter in op_server.cfg but the behavior is exactly the same whether the parameter is set to 0 or 1. This is after the call is picked up by

Hi, is it and how is it possible to live monitor (barge - in) a SIP to SIP call without any Zap Interface? I am using asterisk 1.0.5 with chan_capi from Junghanns and SIP clients. I was looking for chan_spy application but it seems to be no longer available. Bye, Sven -------------- next part -------------- An HTML attachment was scrubbed... URL:

On Tue, 15 Feb 2005 03:02:45 +0100, Stefan Gofferje <stefan@gofferje.homelinux.org> wrote: > Hi folks, > > I have some trouble with the FOP and would appreciate if anyone could > point me into the right direction. There is a FOP user list, although not too active. http://www.asternic.org/ > Is there a way to define a button like Zap/g1/6000 and have it light up > when

Nicolas, Thank you for your response. I had tried that before and it didn't work. I am trying to look up the route for a dialed number, so its a full E.164 number. Please see my query below when I try to look up the route for a USA number; mysql> SELECT * FROM routes WHERE "^13237309880" RLIKE pattern ORDER BY LENGTH(pattern) DESC;

Hello Has someone written a web page (preferably PHP) that simply shows what extensions are currently online? Thank you.

I download and installed ASTCC over the weekend and I am having an issue where the INUSE flag will not get set back to 0 if the user drops a call while the balance is being played. All other times it seems to reset the flag correctly. I have tried both AGI and DeadAGI with the same results. Those of you using it for a while, how did you get around this? Just for fun this is all I am doing in

Hello Guys. I recently contacted polycoms tech support asking if their phones supported XML pushed information to which they replied that only model 600 had a microbrwoser capable of reading dhtml files and such. My question to the community is: is somebody doing any XML info push to any brand of phones except Cisco? How are you doing it? One of the wonders of VoIP should be the means to send

Been using mpg123 for moh for the last two years or so. However, when I have * config errors, often times get a endless stream of console messages and need to kill the two mpg123 processes. Is there an alternative to mpg123 that eliminates that issue? I see references in musiconhold.conf relative to madplay, native file format, asterisk-addons, etc. Not sure why the asterisk-addon approach

Hello users! Recently I read that AgentCallbackLogin is going to be deprecated soon. Wanting to set up a few callback type queues, I set them up as suggested in queues-with-callback-members.txt. I was able to set the queues up completely this way, however, I'm trying to use Flash Operator Panel (aka AsterNIC) to monitor the agents' login status. FOP monitors their status if I call

hello there: did some one compiled shadydial with asterisk on gentoo successfully, if some one plz help me I am getting compilation errors during asterisk compilation after replacing the files provided with shadydial thank you here is my log, please help gcc -pipe -I=/usr/local/pgsql/include -pipe -Wall -Wstrict-prototypes -Wmissing