similar to: strange CDR problem

Hello, I'm working on an Asterisk configuration for a call center, and they bill based on the time spent talking to an agent, but not for any time spent waiting in a queue. The CDR information contains the entire duration of the call as billable seconds, including time spent waiting in the queue. I would like the billable seconds to only include the time spent actually talking to an agent.

hello, First of all i am using Asterisk 1.6.2.9-2 The following problem seem like a bug to me but im not sure. Any help or comment will be great.. We are trying to implement our own billing software with AGI - Php Scripts. When a hangup received, i am calling a script to calculate the bill and we are trying to write the results to cdr database. We added two fileds to cdr table as rate

Hi asterisk-users, We have recently moved to the 13.x branch of Asterisk from 11.x, and we're trying to correlate CDR records from multiple-legs for billing purposes. As part of this change we have added 'linkedid' to our CDR table schema in an attempt to join the multiple records into one billable record. The call path can be simplified as (transport types in brackets): SIP

Hi All, PLEASE READ if you depend on Asterisk CDR's and support transfers. Apologies for the shout but I'm desperate to get others to agree Asterisk has a big problem with the CDR's that are generated for transfers. I can understand why not too many people are interested as transfers are complicated and messy. However for those of us having to support transfers and depending on

Is the CDR table the right table for billing? I did some tests and CDR records billing seconds for calls that where never picked up. Is this a bug in my system or is that the way CDR works? I called out on my X100T card. Best regards, Han Test data Duration 12 seconds 8 seconds billing time (never picked up my phone) Duration 111 seconds 108 seconds billing time (5 second but

Hi all, Just thought I'd update this thread in case anyone else is Googling trying to find out how to do this... I found the solution to my problem to be to use the IAXVAR() function to pass the accountcode between the Asterisk boxen and update the CHANNEL(accountcode) with that variable. Thanks to Richard @ Digium for the reply that clarified my misunderstanding. Calum On Wed, 2018-10-03

I'm currently working on a perl script convert csv logs to a http log equiv: LogFormat "%h %l %u %t \"%r\" %>s %b \"%{Referer}i\" \"%{User-agent}i\"" Right now I have output something similar to this: 111 - - [02/Aug/2003:16:39:15 -0500] "GET /300 HTTP/1.0" 200 6144 "sipext" "ANSWERED" INCOMING - -

Hi All, I have been running a environment with asterisk 1.4.20.1 for some time now with no issue but have recently added some extra functionality (enabled call recording via MixMonitor) and ran into some deadlock issues which seem to be well documented with earlier 1.4.x releases so have decided to take the plunge and upgrade. I decided to start testing with 1.6.2 but have run into a couple

Hi Gang I have not yet managed to find a solution to correctly generate CDRs for this situation: Alice calls Bob. Bob has call forwarding delayed 20s to Charlie. Charlie picks up immediately. exten => bob,1,DBget(cfwdly=CFDLY/${exten}); $cfwdly contains charlie same => n,Set(CDR(src)=${CALLERID(number)}) ; src 'alice' same => n,Set(CDR(dst)=${exten}) same =>

Hi, Would just like to ask about cdr, i have an asterisk and i would like to bill only outbound calls not extension to extension, when i'm looking at the CDR, i can't figure out which fields i need to filter all outbound calls only. e.g if i dial 00. or 9XXXXXX (for local pstn calls) those are billable, 100 101 or 102 (all local extensions) not billable. *97 for voicemail not billable,

Can someone tell me what I am doing wrong? Why doesn't CDR(duration) or CDR(billsec) return the correct values? cdr.conf endbeforehexten=yes extensions.conf [macro-Dial] ; ${ARG1} - Dial String exten => s,1,Dial(${ARG1},,M(post-dial)) exten => h,1,NoOp(Call was hung up - ${CDR(duration)} seconds long, billed for ${CDR(billsec)} seconds) The log shows: -- Executing [h

Hello, I was looking into cdr (w/ mysql) before enabling dialout through CAPI, found out that transfered call are not reported as such. For instance, let's say we have 2 local SIP extensions A and B and C is a GSM number. If A calls B and B transfers to C (automatic or after picking up) the CDR shows A calling C. IMHO, It should record A called B then B transfered to C, so that the cost of

straight away I can think of a scenario that would cause a problem. If I supply toll free numbers that need to be billed for incoming calls and that can be forwarded out to billable destinations then I want a CDR for both ends of the bridge. In your first blind transfer example what if the initial incoming call to A is billable? I can't see any easy way to get the duration of that call leg.

Hi I am using Trixbox 2.4 and PRI lines..on the CDR i see many calls that have duration of 0 seconds, but they are still shown as ANSWERED . how come its possible when duration is 0.00 ? Are the callers billed for such calls ? Rgds Sriram -------------- next part -------------- An HTML attachment was scrubbed... URL:

Is there any way to know if a call was transferred from reading the CDR? Any relation in fields like UNIQUEID? Something that can be scripted to make a special report? -- Telecomunicaciones Abiertas de M?xico S.A. de C.V. Carlos Ch?vez Prats Director de Tecnolog?a +52-55-91169161 ext 2001 -------------- next part -------------- A non-text attachment was scrubbed... Name: not available Type:

Hi list, I have a couple of questions related to asterisk billing and the generation of cdr logs. I've searched the wiki but have not found my answers, hopefully you guys can help. 1) When are asterisk CDR logs _normally_ generated? When the call arrives, when the call hangs up, or both? I have looked at the records created and it seems to only generate it at the time the call is

My CDR is displaying wildly inaccurate results. When I make a call the CDR records the time between connecting into the server and hanging up, instead of recording the time between dialling from the server to the PSTN destination via VOIP termination. It is alright to log the duration of the connection to the server, but why it does not log calls for termination via voip provider is the main

Hi, I have asterisk-server version of 1.8.11-cert7. When external enemy try to using it for calling, server write this string to log: 2014-03-13 09:56:04] VERBOSE[4754] pbx.c: -- Executing [9810972592309759 at from-sip-external:1] NoOp("SIP/external-ip-00065fd2", "Received incoming SIP connection from unknown peer to 9810972592309759") in new stack [2014-03-13

When I compare my total minutes on the bill from VoIP Innovations, to the number from our CDRs, I'm finding a smalish (3-4%) discrepancy in the count of minutes. I'm wondering why it's there. Are there different methods of counting the billable start or end point of a phone call? If it matters, I'm counting more termination minutes than they are and they're counting more

Hello, i have call time irregularites in my asterisk CDR. I a currently using a mysqly backent to save CDR records and use this to generate bills at the end of each month. However, my users are complaining that they gety charged for even uncompleted calls (i.e. calls they make whaich have already be setup but canclled). i have noticed that only 'AWNSERED' and 'Busy' show up in my