Displaying 20 results from an estimated 3000 matches similar to: "agent logoff"
2004 Oct 06
1
how does agent logoff if you supply extension?
Per the wiki:
Logging off
1. call the extension for AgentCallbackLogin
2. enter your password followed by #
3. when asked for the extension number just press #
But if your exten=> is this:
exten => 2010,1,AgentCallbackLogin(3333|3044@mycontext)
How do they logoff per the wiki's directions? If you use ACBL as above, it
never asks you for the extension number because you have
2010 May 14
1
Agents
I've been trying to get the hang of Agents and Queues and I must say
its a little unclear as to how things work.....
So maybe someone has some better idea....
2007 Nov 05
2
Dynamic Queue Members - Auto Logoff
Another quick question (Spending the day trying to get this project sorted
and tucked away) If I am dynamically adding queue members, they will not
abide to settings within agents.conf will they?
Ie. I need the equivalent of Autologoff however want my agents to receive
calls when someone joins the queue, not have to sit on hold all day. I see
AgentCallbackLogin has finally been removed.
Has
2003 Nov 27
1
Agent Logoff inability when calls are being received from queue
Hello everybody,
I have started using Asterisk in a call center with ACD.
I have noticed something and I wonder if anyone knows whether it is a
bug or a feature!
I am using Queue application to ring a number of agents that have logged
on using AgentCallbackLogin.
Now, while an agent receives a call from the Queue they cannot logoff
using AgentCallbackLogin. Instead the Agent is asked for
2009 Jan 05
3
Agents, Queues and logon/logoff
Hi all
This is my first post.
As the subject says, I need to implement on my call center the Agent
functionality, son the agents could logon and logoff to the queue
How can I do this configuration? Or where can I read some info about it
Regards
Ariel
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2009 Sep 11
2
Parser for Asterisk Queue Logs
Hello Team,
Can you help me on this? I have attached here the
queue logs of my asterisk. I've searching a parser for this. I do not
know what are the meaning of that logs. Thank you so much.
Your response is highly appreciated.
Regards,
Cristina
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2006 Nov 16
2
installing asterisk for Ubuntu Synaptic
I have an Ubuntu system and went into Synaptic and checked asterisk for
installation. Once installed, I started it with /usr/sbin/asterisk -vvvgc
and got the following output with several errors and notices. Do I need to
do more or are these ok? I expected to have some conf files in
/etc/asterisk but there is nothing there.
Thanks!
Created by Mark Spencer <markster@digium.com>
2005 Jul 20
1
Unattended Agent Login
Hello all,
I've got a question regarding automatically logging in an agent on a
predefined extension. I want to provide agents with a webinterface they can
use to login in, now you might wonder why they can't use the phone - don't
ask - customers eh :-)
So what I basically need is a way to log in an agent using AgentCallbackLogin
at an extension without them having to answer /
2005 Sep 17
2
AgentCallbackLogin and calling outside
Hi,
I have a small callcenter with 3 agents who login using
AgentCallbackLogin. They normally receive calls, but needs to call
outside also. When they call outside, though they are busy the "show
agents" shows them as available, and calls gets routed to them. How can
I make them busy when they call outside.
Also they also need to move out for couple of minutes or to send a mails
2004 Sep 20
2
CallerID in Queue
How can I bring the Caller ID when the calls enter call queue and answer by X-
lite or kphone?
I've tried many configuration but no luck that it only shows the AgentLogin's
exten..
Thanks!
R Wong
The information transmitted is intended only for the person or entity to which it is addressed and
may contain confidential and/or privileged material.
Any review, retransmission,
2007 Feb 13
3
AgentCallBackLogin vs AddQueueMember
I am developing an ACD front end using Asterisk 1.2.14. I heard that AgentCallBackLogin will be deprecated in future version of *.
Is this true? If it is, how can I use AddQueueMember to replace AgentCallBackLogin? I mean to login an agent in multiple queues at once. I have multiple queues and a lot of agents defined in queues.conf and agents.conf. Each agent may login more than one queue. It
2008 Jan 21
2
Samba logoff script
Hello
Is it possible to create a samba logoff script. I currently use netlogon for
a logonscript. I also want a logoff scipt to allow me to back certain files
up once a user logs off.
Is this possible? If so how?
--
REGARDS,
Andy
2006 Jan 06
3
Asterisk initialization
Hi,
I am doing an AGI that logs to a database every Agent login/logoff.
My idea is to be able to go to this database and check which agents where logged so that I can force their login in case Asterisk goes down for some reason.
The problem is that I would need to reload their status from this AGI when Asterisk initializes. Is there a way to do this?
One idea I had was to make safe_asterisk to
2017 Mar 21
3
I need to log user logon and logoff
I need to log to a separated file just user/computer logon and logoff.
I would like not to use log level > 2 to do this.
I have tried using vfs_full_audit but it works well into shares
definitions.
I don't care if the user access a shared directory, I just need to
record user login and logoff.
Thanks
2004 Oct 05
1
Efficient way to login/logoff users
Hi there,
I have a network running win9x/2000 machines, connected to
a samba server with ldap autentication. I wanna know if
there's way to receive information about login(principally
logoff) in a fast way.. The WIN machines take a long time to
send the logoff message (about 2-3min). I was thinking in
running a program every time the users login and logoff, this
program could send a
2007 Oct 25
1
Cisco 79xx logon/logoff
Hi All,
I'd like to know if anyone has figured out a way to be able to have
users logon/logoff manually from Cisco 79xx phones (with SIP firmware
loaded)?
Scenario is, user walks into office, sits at a random desk, and logs
onto the phone. The system would need to "log them off" of the last
hardphone they were on, and then configure the new phone for their
extension.
We're
2005 Jun 08
3
AgentCallBacklogin (logout continued...)
Anyone know if
- it is possible to limit 1 agent per extension where
the last agent to log in overrides any previous agents
or
- a Command/application to clear all agents logged in
on extension
Does this look like it would require a custom mod to
do it?
J
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2005 Oct 04
3
Net Rpc Logoff possible?
Hello!
I wonder if it is possible to send a logoff rpc signal?
If it is not possible as today would it be possible if we could trace
the rpc logoff signal sent p? MS own products?
Any suggestions are welcome!
Regards
Henrik
2005 Sep 19
1
Logon and logoff time for samba
Hi,
I setup a samba pdc, it works great. I have one question, how can I change
logon and logoff time for users when she/he log on and logoff? Thanks.
For example, logon and logoff time didn't change for that user "david".
Unix username: david
NT username: david
Account Flags: [U ]
User SID: S-1-5-21-3527602477-2845166309-2807882297-3000
Primary Group SID:
2004 Jan 13
1
Logoff Script
How I can specify my logoff script in smb.conf?
thx...
--
Andre Luis Fogagnoli
Bastion Security Systems
http://www.bastion.com.br
tel://+5511.5049.0100
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