similar to: how does agent logoff if you supply extension?

I am using AgentCallbacklogin to logon agents. I am trying to avoid agents being logged in more than once in different extensions (is this a bug?) by passing the callerid to the AgentCallbacklogin funtcion as an option. The problem is that by doing this, agents are not asked for an extension and they cannot logoff (by pressing the #). Any ideas how can agents logoff? -------------- next part

Hello everybody, I have started using Asterisk in a call center with ACD. I have noticed something and I wonder if anyone knows whether it is a bug or a feature! I am using Queue application to ring a number of agents that have logged on using AgentCallbackLogin. Now, while an agent receives a call from the Queue they cannot logoff using AgentCallbackLogin. Instead the Agent is asked for

Another quick question (Spending the day trying to get this project sorted and tucked away) If I am dynamically adding queue members, they will not abide to settings within agents.conf will they? Ie. I need the equivalent of Autologoff however want my agents to receive calls when someone joins the queue, not have to sit on hold all day. I see AgentCallbackLogin has finally been removed. Has

As I understand it, you'd enter the extension at which you wish to be called back at, your 9665 has nothing to do with it. Instead of dialling 28 you could dial 9665 and that would add that SIP phone as an agent to the cytelcs queue. Steve -----Original Message----- From: Harold Workman [mailto:hworkman@cytelcom.com] Sent: 22 June 2004 18:54 To: asterisk-users@lists.digium.com Subject:

hello list, i have created a callfiles with my asterisk 1.4.43 like: Channel: SIP/watara/06xxxxxxxx MaxRetries: 10 RetryTime: 5 WaitTime: 20 Context: mycontext Extension: s Priority: 1 extensions.conf mycontext exten => s,1,Ringing() exten => s,n,Playback(hello-world) exten => s,n,Dial(SIP/105) exten => s,n,Hangup() it works with one number how can i do in order to create a

Using CVS from 7/12/04 and trying to get the voicemail broadcast feature to work. Voicemail.conf has [mycontext] 3722 => 1234,BroadCast Test,,,cc=*@mycontext . then many other voicemail boxes. ----- whenever I leave voicemail at box 3722, only box 3722 gets the voicemail. It is not expanding it to other voicemail boxes in the [mycontext] context. Even if I replace the cc= line with

Bear with me this is a bit long winded. I am having some issues making automated outbound calls over Broadvoice from my Asterisk 1.4.2 server. For reference, none of the below issues happen when I make the calls to VoIP phones attached to the Asterisk server. What I am trying to do is call, using a .call file, out via the SIP trunk we have setup, and when the party picks up use AMD to

Can someone tell me why this is not valid... [start] exten => 1000,1,Answer exten => 1000,2,Wait,1 exten => 1000,3,AgentcallbackLogin(1000||2000@Local) exten => 2000,1,Macro(DialProxy,115551212) exten => 3000,1,Queue(testq||||45) while this is: [start] exten => 1000,1,Answer exten => 1000,2,Wait,1 exten => 1000,3,AgentcallbackLogin(1000||2000@start) exten =>

Hi all, In order to do loadbalancing between my two *, i wanted to stock all things concerning voicemail on a NFS partition... I see that the voicemail system put his files onto two differents directories : /var/spool/asterisk/voicemail/mycontext etc. and /var/lib/asterisk/voicemail/mycontext etc. I've two questions : Why ? and how can i do to centralize the destination of the messages AND

Here is the setup: SIP/3044 -> SetCallerID(5551212) -> Call out PRI The CDR shows a src of 5551212. That is a lie! The src of that call was not 5551212, the source was 3044! The "translated source" of that call was 5551212. How can I get "real" source of this call and not some faky nonsense? The "reason" behind using the SetCallerID is because if I

Hi folks Is it possible to turn off the native bridging on Asterisk? I've been hacking about app_disa.c to support account & pin numbers, that tag the calls depending on who logs in..... It all works fine, then dials the destination number they requested. My setup is as follows [ENDPOINT] <IAX1> [MYASTERISKBOX] < IAX1 > [TELCOBOX]<>(PSTN) If i dial

Hi all! Asterisk 13.1.0 Ubuntu 16.04, all latest. Can anybody explain this to me - I run Originate command from dialplan: same => n,Originate(Local/${number}@mycontext,app,ConfBridge,${confnum}) and I get crazy sound distortion in the conference, and I see that transcoding takes place here: NativeFormats: (slin192) WriteFormat: slin ReadFormat: slin192 WriteTranscode: Yes (slin

Any ideas on this warning? If I call this number, sometimes I get this error and sometimes the call goes thru fine. Why would it work sometimes? -- Executing Goto("SIP/3044-8d49", "cytel-outgoing|915124512424|1") in new stack -- Goto (cytel-outgoing,915124512424,1) -- Executing SetCIDNum("SIP/3044-8d49", "2814494000") in new stack --

I am developing an ACD front end using Asterisk 1.2.14. I heard that AgentCallBackLogin will be deprecated in future version of *. Is this true? If it is, how can I use AddQueueMember to replace AgentCallBackLogin? I mean to login an agent in multiple queues at once. I have multiple queues and a lot of agents defined in queues.conf and agents.conf. Each agent may login more than one queue. It

Hi, My queue used to work fine until I upgraded to 1.6. I am getting the message: No application 'AgentCallBackLogin' for extension (default, 31001, 1) After some rearch I learnt that AgentCallBackLogin is removed in 1.6. Any one has a configuration that works in place of AgentCallBackLogin in 1.6. -- ond -------------- next part -------------- An HTML attachment was scrubbed... URL:

Hi All, I'm having trouble setting up a queue: I'm using AgentCallBackLogin to login in the queue, but: 1 - When an agent answer the call and another call arrive his phone rings again. 2 - When no there are no one answer the queue the system goes to voicemail of agent 1234 I'm using asterisk-1.2.0-beta1. My configuration is below, Any ideas? Many thanks, Joao Antunes

hi do u have the sip phones extensions in the extension.conf and are they in the right context (sip-incoming)??? are the sip phone registering to asterisk?? try stop asterisk and reconnect as asterisk -vvvvvvvc to check see them registering... ________________________________ From: asterisk-users-bounces@lists.digium.com on behalf of Sistemista WebSolvingJaa Sent: Fri 7/1/2005 6:43 PM

My SIP-provider sends my a SIP-invite like this : INVITE sip:329298yyy6 at 80.XX.XX.69:5060 SIP/2.0 Via: SIP/2.0/UDP 80.XX.XX.68:5060;branch=z9hG4bKf395877e02e5aa21fd8f5a0c Max-Forwards: 70 From: <sip:321445xxx6 at 80.XX.XX.69>;tag=f395877e02bf8eb2fd8f5a0e To: <sip:329298yyy6 at 80.XX.XX.69> Call-ID: f395877e02187250fd8f5a0f at 80.XX.XX.68 CSeq: 1 INVITE User-Agent: SysMaster VoIP

Hi List, Ive got a few * boxes connecting together, one box is doing AgentCallBackLogin() and then the 2nd box is holding some phones at a remote site. I have users login to the main box and * shows the user is logged into a extension that resides on the other box, problem is, when I go to make a call to a agent, I get "May 16 05:59:08 NOTICE[13897]: chan_sip.c:9750 handle_response_invite:

I would like to know if AgentCallbackLogin will be discontinued anytime shortly in Asterisk 1.4.x . I've read a page in voip-info that said so [1], but it was not an official announcement. I have to be sure, because I'm in the process of setting up a medium-to-big callcenter with Asterisk and calling the agents when a call is placed in a queue is a requisite (I've also read it can be