similar to: ACD Issues

Displaying 20 results from an estimated 3000 matches similar to: "ACD Issues"

2004 Jul 09
4
Dell 6450 / TE405p
I'm having some trouble here - need some help! I've just bought a TE405p (32-bit 5V), but cannot get it working in a dell 6450. The dell has (from tech specs) "three peer PCI buses: two 64-bit buses and one 32-bit bus Expansion slots seven hot-pluggable PCI slots (two 64-bit/66 MHz, four 64-bit/33 MHz, and one 32-bit/33 MHz)" I cannot get the card working in any of the slots.
2004 Jun 18
5
Problems with faxing via TE405P/Asterisk
Skipped content of type multipart/alternative
2004 Oct 01
1
Agent Login Problems
See comments below. Henry Devito wrote: > Here's the problem. When I call 555 to login, it asks for the agent ID > which I enter as 501, it asks for the password which I enter as 1234, > then it asks for the extension I dial 501 It then says that extension is > not valid. What am I missing? Of course 501 is valid I can make and > take calls from it now. > > >
2005 Mar 27
3
missing ring-tone
Hi there I've got a rather irritating problem with my Asterisk server. Whenever someone tries to call me, the don't get the usual "ring-tone" when they wait for me to pickup the phone. I don't know if I've disabled this feature somewhere in my configuration files. Since I'm in Denmark, I've got an entry in the indications.conf file pointing to
2004 Dec 04
2
XML to monitor queues on Cisco display ?
Jean-Louis curty to Asterisk More options 4:38pm (7 minutes ago) Hi everybody, I'd like to know if anybody tried to write a xml doc to monitor the number of calls in Q, when working with an ACD it's convenient to see how many calls are waiting so the agent can speed up the conversation when it gets too busy :-) I was wondering if it was poss to display this info on a display of a
2004 Dec 28
6
Music instead of Tunes
Hello, more and more operators in Europe offer music instead of ring tunes. E.g. instead of the 400 Hz or whatever tunes, the caller will hear J-Lo, or Mozart.... Currently I will have to answer the line to do that. Is there a way to do this with asterisk? Regards, Marc -- CTO Marc Storck MS Networks SA mstorck@luxadmin.org Internet Service
2005 Aug 31
4
/etc/init.d/asterisk barfing
Ok, starting to get cheesed off and feeling rather silly. cvs head as of 5 minutes ago. #root asterisk -vvvvvvvc works, no problem. #root safe_asterisk works no problem #root service asterisk start Starting asterisk: [ OK ] #root asterisk -r Unable to connect to remote asterisk (does /var/run/asterisk.ctl exist?) /var/run/asterisk.ctl and
2005 Jan 22
4
chan_skinny and firmware upgrade
Hello all, I am trying to upgrade the firmware on my cisco 7910 without using CCM. I was told that chan skinny is possibly capable of doing that and would like to make sure. I have P00405000600 firmware which I have put in version in skinny.conf. the phone basiclaly stops at verifying load. tcpdump shows nothing happening apart from small amount of traffic to port 2000 (skinny). Does anyone
2004 Jul 01
2
Providing Telewest in the UK with per extens ion outbound callerID
Would be nice to do both (type 2 and 3 I believe in Oftel terms), but I'd accept just our DDI if that was all I could get. Steve -----Original Message----- From: Storer, Darren [mailto:starusers@comgate.tv] Sent: 01 July 2004 09:35 To: asterisk-users@lists.digium.com Subject: RE: [Asterisk-Users] Providing Telewest in the UK with per extension outbound callerID Hi Steve,
2004 Sep 03
2
mpg123 - multiple instances, taxing CPU
Is there any reason why there should ever be more than 1 instance of mpg123 running on a * server? I just did an 'uptime' and noticed all 3 of my loads where over 3.00. 'top' showed 8 mpg123 processes all processing the same 3 songs (our background music). I tried to kill one of them but another one spawned in its place. Any ideas? Thanks, Matthew
2006 Mar 21
6
FAX over PRI
We are doing this with the latest spandsp, iaxmodem and hylafax. Seems to work very well for us so far. -Jonathan > -----Original Message----- > From: asterisk-users-bounces@lists.digium.com [mailto:asterisk-users- > bounces@lists.digium.com] On Behalf Of Michael Gaudette > Sent: Tuesday, March 21, 2006 3:34 PM > To: 'Asterisk Users Mailing List - Non-Commercial
2007 Jun 07
2
Bridged PRI calls - processor involvement?
On a zaptel TE410p, when a call is bridged PRI - PRI how much involvement does the processor have? We're now seeing chunks of missing audio and I can't tell whether this is due to a kernel upgrade or to a zaptel/libpri/asterisk upgrade. I'm not seeing missed interrupts (from a cat of the proc/zaptel files), any other ideas on how I could go about tracking this down? I'm
2008 Oct 23
1
recursibve listing of file owner, possible?
Hi, I'm writing a utility that needs to smbmount various shares from servers in numerous domains (no problem, all working) and then list the contents of the directories (no problem again) and obtain the windows file owner in a textual form..... Any ideas how I can achieve the last part efficiently? I see that smbcacls can do it 1 file at a time, I really need a way of doing it
2005 Jan 11
1
ACD Bug with AddQueueMember Stable
Good Day again list, Encountered another problem in the ACD queue... If I use the ADDQueueMember to dynamically add members as foolows, exten => 403,1,AddQueueMember(techsupport|SIP/${CALLERIDNUM}) lets assume I called extension 403 from my extension 2204. then a caller (extension 2203) enters into the techsupport queue I am able to receive the support call on my phone (extension 2204
2004 Jun 15
5
PRI problems (telewest -> * -> LG GDK 186)
Hi, ? I'm trying to figure out what the issue is splicing Asterisk between our Telewest PRI and a GDK-186 with a PRI card. ? We're using the Digium TE405P ? Our telco provider is Telewest, and Telco directly into switch is fine. ? When I splice Asterisk in, I can make and receive calls from Asterisk extensions, I can make outbound calls from the GDK, but inbound calls do not seem to pass
2004 Dec 13
2
Echo on one E1 line, but not the other
We're rolling out Cisco 7940 phones, linked to *, which is running a TE405p EuroISDN. We have 2 ISDN lines, one we had for testing, and one for general (40+ users) use. During the testing phase, we had 10 phones linked to the second ISDN line, and there were no problems with echo at all. Lucky me. However, since we have started rolling out, we've had quite loud complaints that there is
2005 Jul 14
5
SpanDSP rxfax, no tiff
Maybe I over-complicated my question with the mailfax part. If I leave the mailfax step out entirely, then there should be a .tif file, right? But there's not. No tif file gets created at all. Permissions on the fax folder are 777 at the moment. Thanks for the responses so far. /Rob -------------- next part -------------- An HTML attachment was scrubbed... URL:
2014 Feb 27
1
Temporarily placing confbridge participants on hold - two way muting
Is there a way of temporarily suspending participants in a conference? Say I have 5 users, A,B,C,D,E and I wish A, B and C to have a discussion in the confbridge session that D and E can't hear, is there a way to suspend D and E for a while (whilst they are played music or whatever) and later join them back in? Failing that, I was considering kicking them and using an AGI script to rejoin
2004 Jun 22
1
AgentCallbackLogin - invalid extension
As I understand it, you'd enter the extension at which you wish to be called back at, your 9665 has nothing to do with it. Instead of dialling 28 you could dial 9665 and that would add that SIP phone as an agent to the cytelcs queue. Steve -----Original Message----- From: Harold Workman [mailto:hworkman@cytelcom.com] Sent: 22 June 2004 18:54 To: asterisk-users@lists.digium.com Subject:
2005 Sep 13
1
callfile: How to invoke SetCallerPres ?
Hi, how may I define in a callfile the CallerID presentation to be used for the requested call, eg. set it to prohibited? TIA, Bruno -------------- next part -------------- A non-text attachment was scrubbed... Name: Bruno.Voigt.vcf Type: text/x-vcard Size: 270 bytes Desc: not available Url : http://lists.digium.com/pipermail/asterisk-users/attachments/20050913/fcb5c595/Bruno.Voigt.vcf