similar to: Queueing and parked calls

Displaying 20 results from an estimated 20000 matches similar to: "Queueing and parked calls"

2004 Jun 29
2
cisco phone and parked calls
So, I can't figure out how to get the parkandannounce application to work the way I want it to... I have cisco 7960 IP phones using SIP, and this is what I have in my extensions.conf: exten => 700,1,ParkAndAnnounce(pbx-transfer:PARKED|90|SIP/${EXTEN:1}|internal,${EXTEN:1},1) exten => 700,2,Hangup and in my parking.conf: [general] parkext => 700 ; What ext.
2004 Dec 10
2
BT100 how to pickup a parked call
Does anyone know why the bt100 cannot park and pickup a parked call? attendant announces the call is parked at extension 701 but the call cannot be retrieved by any other phone. also, the bt100 constantly rings when the phone is hung up after parking. anyone experienced this? using the basic features.conf [general] parkext => 700 ; What ext. to dial to park parkpos =>
2009 Mar 06
1
Parked Calls in 1.4.23.1
I know the call parking feature changed in 1.4.23.1 to fix some serious issues. I'm seeing a major change though which I find disturbing. A person parks a call by transferring it to the parking position (700). When the timeout value is reached, the call is NOT returned to that device, but rather the 's' extension of the phone's registered context (in this case [unrestricted]).
2005 Jul 20
1
getting problem in Picking up the parked call
Hi all. I am trying following scenerio for call park & pickup. voice is flowing established between B & C, after call-pickup ( instead of A & B ). can anyone please clarify why it is happening like this, ( or ) do i need some more configuration for park&pickup ? A B
2007 Jan 11
4
Parked calls and the # key
I am perplexed by this so I how someone can help me out. On one of my servers the users began complaining that if they picked up a parked call they could not use the # key to transfer the call. This is a particualarly annoying issue since everyone has been taught to use #700 to park calls. At first I thought it was a DTMF issue with the polycom phones, since rebooting seemed to fix the problem.
2006 Jun 22
4
when I press "transfer" -> blind -> 700 . The user is not able to hear what extension the call was parked on
I am using Polycom 501s with asterisk 1.2.4. When transfering to call parking wih "#1" -> 700 the user is able to hear asterisk tell him what extension the call was parked on. However, when I press "transfer" -> blind -> 700 . The user is not able to hear what extension the call was parked on. It seems like the polycom is hanging up before asterisk is able to
2010 Dec 22
0
Asterisk 1.8.1.1 Multiple Parking Lots
Asterisk Version: 1.8.1.1 Problem: Multiple Parking Lots Issue: Not redirecting to the right parking lot. Always uses the first parking lot from "parkedcalls show" or "features show" Asterisk Working Version: 1.6.1 Steps Taken: In features.conf added: [parkinglot_test] context => parkedcalls-test parkext => 700 parkpos => 701-710 parkingtime => 120 findslot
2009 Aug 27
3
Sticky Park
My company for various reasons has asked that I come up with a way to have previously parked calls be re-parked in the same parking slot. I have looked at setting up asterisk so that the receptionist chooses which slot to place a call, but I think there is an easier way. That is when I came up with the idea of "Sticky Park". Here is how it would work. A call would come in and
2006 Mar 13
0
Re: transfers/parked calls + polycom 501
Hi Andrew - > On Monday 13 March 2006 10:20, Noah Miller wrote: >>> The transer button on the polycom phone does not seem to transfer/park >>> the call properly. I have to use the # -> 700 to park the call. >> >> If I recall, using the Polycom transfer, you have to make sure it is done >> as a blind transfer. The Polycom attended transfer
2007 Jan 15
0
Parked calls with Asterisk 1.4.0
Hi List. We have a small issue with making parked calls work with the new Asterisk 1.4. I have an impression that this used to work with 1.2, so its either I'm doing something wrong, or a regression. I hope its not the latter and you can tell me what I'm doing wrong. The setup is an Asterisk with sip users in mysql realtime and dialplan in mysql static (mostly - some stuff is built-in).
2009 Jun 27
1
Multiple parking lots use default park positions
Hello, all. I'm having a deeply frustrating time getting multiple parking lots to work and am wondering what I am doing wrong. I am using Asterisk 1.6.1.1. I defined two separate parking lots in features.conf as follows: [parkinglot_a100] ; SSI context => a100-parking parkpos => 900-920 findslot => next [parkinglot_a10] ; EBC context => a10-parking parkpos => 800-820
2007 May 22
2
how can I catch the event generated when a parked call is hung up?
Hi all, how can I catch the event generated when a parked call is hung up? In my dialplan, when arrives a call to a specific number, Asterisk parks the call and announces the parking slot to a number. But if the user hangs up the parked call, I don't know how to catch the event, from dialplan, that removes the call from the parking slot. I want to know if there is a method for do this.
2003 May 22
0
Call Parking Difficulties
I can't seem to retrieve a parked call. Here is what I do: Call from phoneA to phoneB Answer phoneB Press Flash/Callwait on phoneB Press 700 to park the call A voice says that the call is parked at 701 When I try to dial 701, I don't get connected to the parked call Below is the asterisk output when I tried to park
2013 Oct 20
1
Call parking issue with Cisco SPA phone
I'm trying to implement call parking with asterisk and Cisco SPA504G phones: features.conf parkext => 700 parkpos => 701-702 context => parkedcalls I defined one of the unused keys to park the calls: Key2: fnc=sd;ext=700 at 10.0.1.103;vid=1;nme=Park I also defined two other keys to pickup/unpark the calls: Key3: fnc=blf+sd+cp;sub=701 at 10.0.1.103 Key4: fnc=blf+sd+cp;sub=702 at
2009 Feb 25
1
Stuck Parked Calls?
I've lurked for a while, but I think this is one of my first "pleas" for help. I'm having issues where a parked call using the macro below is getting "stuck". Users park the call via a blfxfer key on an Aastra phone. If the call is a blind transfer, it tries to park the call. If it isn't a blind transfer, it tries to unpark the call. Only 2 extensions (2759 and
2003 Jul 03
1
res parking patch
Ok, a little patch that adds a little functionality to call parking. With that, you can pickup the older parked call, if many are in the parking lot. The default exten to do that is 750, but can be changed by setting "parkpick => exten" on parking.conf , like [general] parkext => 800 ; What ext. to dial to park parkpos => 801-820 ; What extensions to
2008 Dec 11
1
Weird problem with parked call expiration
Hi, I am having a very weird problem with call parking. I have defined call parking correctly, as it work well when parking calls and picking them up. The problem is what happens after the the 45 seconds have expired. The behavior wanted is that the person who put the call on "park" is called back after 45 seconds. What ACTUALLY happens is that the phone who got put on park
2004 Nov 29
0
Parking from call group problems
Trouble in Parking Paradise! Good Day all, I have a situation that I have tracked as far as I can take it and am looking for assistance into the matter. My setup.. Asterisk 1.0.1 with the AMP config environment. When I have auto attendant answer the phone and I dial my extension "2204" The call come through and If I park it it gets place into extension 701 (the first parking
2004 Aug 02
1
asterisk call parking + SNOM lighted buttons?
I'm trying to get call parking working with the lighted buttons on the SNOM 200. I have set the 5 buttons to "Park Orbit", for extensions 700-704. Pressing the first button (x700) does park the call. However, the remaining buttons (x701-704) don't allow me to pick up parked calls, or show parking status via the LEDs. I can only pick up parked calling by manually dialing the
2013 Oct 14
1
parking - why doesn't this work?
I'm trying to implement parking with only one button to park and unpark a call. Scenario: Call is answered, I press the button (on a Cisco SPA504) to park the call, it comes to [from-office] context where the call is parked successfully (there is no parking lot number announcement though). To unpark, I press the same button, it comes to [from-office] context, and the call is picked