similar to: app_queue input needed...

Hi, After playing around with queues a bunch on 1.4.26.2, I noticed a few things, which the patch below addresses. It addresses: - Callers in position 0 will hear periodic/position announcements at a very different rate than all other callers. -- Announcements while in position 0 could be delayed up to "timeout+retry" seconds. -- This patch reduces that possible delay to only

Is there a way to clear the Queue stats? That is with out restarting *? I'd like to reset them daily and don't see a way to do that. Unless the only way is maybe a cron restart asterisk like every weekday @ 04:00?

Nothing much to be said.. I backported ringinuse, autofill and the QueueLog application from 1.4.0 to 1.2.14. Any or all may be applied - order doesn't matter. They have received minimal testing but appear to function correctly. As always with these things, don't blame me if they connect your callers to a phonesex line, etc. http://bum.net/patches/ Cheers, Gavin.

I am experiencing a change in behaviour of my Queues in 1.4.9 vs 1.4.8. I do not pass the 'n' option to any call to Queue() in my dialplan. Yet since I upgraded to 1.4.9, I have occasionally seen this on my console: -- Nobody picked up in 20000 ms -- Exiting on time-out cycle That log message "Exiting on time-out cycle" is exclusive to the logic in app_queue meant to

Hi John This works fine providing extensions 1001,1002 and 1003 are "Incall" or "Paused" - the problem appears to be that is a handset say 1002 is "ringing" then the 2xxx then the penalty is not honoured. This is well described in the History section of the following link https://wiki.freepbx.org/display/PPS/lazymembers+patch+to+app_queue As I say this seems to

I need to get your thoughts on something.. :) I am trying to create a system to process the CDR call logs for department accounting.. I think there are two ways of doing it.. Either I can create an AGI that will run on the "h" extension and will lookup the last entry that matches the account code of the call that just ended in the MySQL CDR and calculate the call cost immediately..

Talking * 1.0.12 here. Problem: I'd like to avoid retries with queue, i.e. if members choose to ignore a call they should not be bothered again. On the other hand, when a call times out according to the Queue(...) timeout, the call should proceed to voicemail. Setting retry in queue.conf to a high value unfortunately doesn't solve the problem. More specifically, the timeout t given to

When the asterisk a queue reset their counters? I 'm talking about this kind of info in asterisk console. >show queue 600 600 has 0 calls (max unlimited) in 'ringall' strategy (4s holdtime), W:0, C:14, A:8, SL:0.0% within 0s I just say that because I have a queue with strategy "Fewest Calls" working for a couple of mouths, and a new agent has been added this

Hi We're using 1.8.23.1 on CentOS 5 and are trying to get accurate stats for queues. For a particular customer, when I run queue show <queue_name> I get the following numbers: <queue_name> has 0 calls (max unlimited) in 'ringall' strategy (17s holdtime, 94s talktime), W:0, C:175, A:44, SL:48.6% within 45s So from that data we look at 17s holdtime And assume that is the

Following on from a posting yesterday from Kevin, I have the following in the dialplan: exten => 709,1,AddQueueMember(SomeQueue|Local/706@AgentQ) I am on extension 706. From the CLI: SomeQueue has 0 calls (max unlimited) in 'rrmemory' strategy (0s holdtime), W:0, C:0, A:3, SL:0.0% within 60s No Members No Callers I call 709, get a console message

Asterisk: 1.6.2.15 On the production server I've modify the /etc/asterisk/queues.conf file. Now in CLI I wan't to reload queue configuration gracefully. I did: virtual-pbx*CLI> queue reload members office virtual-pbx*CLI> But `queue show office` tells me that nothing has changed. I tried to reload all -- `queue reload all': virtual-pbx*CLI> queue reload all [Dec 28

Does anyone know what can cause queue members to go into a status of "Unknown"? pbxtel-01*CLI> queue show cs has 2 calls (max unlimited) in 'rrmemory' strategy (24s holdtime), W:0, C:447, A:20, SL:91.7% within 60s Members: SIP/1405 (dynamic) (Unknown) has taken no calls yet SIP/1420 (dynamic) (paused) (Not in use) has taken no calls yet SIP/1442

I am running r79979 of Asterisk Trunk, and I am having problems trying to use app_queue.so. I want to use the extension 510 to be a line where users can call technical support. Extensions 511 and 512 are used by the operators to dynamically make themselves a Queue Member or not. So, operators call 511, and they should get added to the Queue as a Queue member. When users call 510 then, it

I noticed a few issues with app_queue just wanted to know if its sip related or ata186 related: Ext 111 and Ext 112 are dynamically loged into the queue via AddQueueMember. Call hits queue with fewestcalls routing. Rings ext 111 if 111 doesn't answer. It rings ext 112. If for some reason ext 112 doesn't answer it rings back to 111. Again at this point ext 111 isn't answered it

Anyone seen this? It ocurred on a 'reload app_queue.so' command. Asterisk version is 1.2.9.1. Tried again, but it was not immediately reproducable. Doug. (gdb) bt #0 reload_queues () at app_queue.c:3339 #1 0xb778a7a8 in reload () at app_queue.c:4012 #2 0x0805bb44 in ast_module_reload (name=0x8137cc7 "app_queue.so") at loader.c:257 #3 0x08092b3f in handle_reload (fd=33,

--- Jonathan Tew <jonathan@ultracart.com> wrote: We've got the app_queue configured to supposedly allow for a call to be transferred. When the call comes in and an agent answers it (using X-Lite Pro) and then decides to transfer the call (using the SIP phone interface) they get disconnected from their call and after left logged in to the queue system. Obviously we're doing

Hi, I'm using the following setup : Alice ---- IPPhone ------<LAN>----- Media gateway ----<PSTN> ------- Phone ---- Bob For certain calls, users complains about echo : they can ear their own voice in their handset, though media gateway echo cancel is turned on. I'm wondering how this echo cancelation engine is supposed to work. My understanding of echo is that most probably,

Hey guys, i'm wondering if there is any good way to get app_queue working in real roundrobin strategy. The idea is to specify a call list of, lets say, 3 agants. Those agents should always be called in the correct defined order. So all calls have to get the following agent priority: 1st Agent -> 2nd Agent -> 3rd Agent I've actually solved that by defining penelty for the accounts,

I've just installed asterisk as a new phone system for our office but am having difficulty with the queues. Specifically I need a way to redirect our sales queue to voicemail when no one is logged in to the queue. I see I can use the joinonempty=no setting, however this setting doesn't work if you use the agent functionality (at least not with AgentCallbackLogin). I could, of

The new app_groupcount looks great for most applications but it a is a step back for call queueing... since app_queue calls physical interfaces and not extensions, app_groupcont can't be used to limit the calls passed to a dynamically added agent. I presently use the broken sip incominglimit feature (even though it's less than ideal as it also limits outgoing calls preventing