similar to: IVR

Does anyone know of an (E)AGI or program to develop a IVR dial-plan which will take a list of words and then do something when a unique branch has been found. i.e. Say there's 3 words demon deacon bishop On a phone they'd be represented as 33666 332266 247467 So if the user enters "2" we know they want bishop if they enter "336" they want demon and "332"

Hi all, I have the following setup PSTN -> ASTERISK -> IVR (using dialogic card) 1) Caller id information is presented to asterisk during the first and second ring. 2) Hence, Asterisk waits for 2 rings before pickup the call and forwarding to the appropriate FXS port. 3) The IVR application also waits for 2 rings before picking up the call to get the caller id. 4) Hence any caller

Hi,How to accepts the call and plays a voice message on the line without billing the caller ? This may be necessary for IVR applications that want to explain features of the service offered . Regards _________________________________________________________________ MSN 8 with e-mail virus protection service: 2 months FREE* http://join.msn.com/?page=features/virus

Hi all, I'm setting up an IVR using Asterisk. Is there a way to have two streams played to the caller at the same time: for instance, one constant flow of background music, and the IVR contents at the same time? I've looked for solutions using (E)AGI and other things but nothing seems to work. Googling around and reading the list has not been helpful either... Thanks for your help,

Can someone point me to some reasonable example / starting point to implement a basic IVR menu? Looking for something rather simple like the press 1 for sales, 2 for tech support, and probably an option to list the voicemail directory kind of thing. Nothing elaborate needed, just basic menu. (Yes, I did look at the wiki and google searched for "ivr menu".)

Hi i have an application developed with bayonne. Recentely i'm experiencing some problems and i am planning to migrate to asterisk. I would like to know if i can do these things whit asterisk: - IVR integration with database (mysql, insert,delete,update,select) - TTS - record exploration (for example, check if some resources are available in the database, and list them to the user (via

Hello We are developing an application to be deployed on E1 lines (inbound and outbound calls) What is the best way to fully test the application if we do not have E1 lines in the development environment? Is there some kind of software tester to test IVR/Callcenter applications virtually?? thanks and best regards -------------- next part -------------- An HTML attachment was scrubbed... URL:

Hi, We?re going to build an IVR system with a TE405P and 4 E1. We?re sure that the 120 channels will be filled by 120 simultaneous calls during peak, so we want to have the good server to manage this. We wonder a lot of things and maybe you could help us. - Are you ever build a similar system ? - What hardware is the most adapted for this type of use ? - What is the most important ?

New to asterisk so please be gentle. I'm guessing I'm among a number of recent additions to the list after the article in Linux Mag. I gotta say I'm *very* intersted in the project and will be doing lots of reading shortly. A couble quick questions first... How suitable is Asterisk for use as an IVR providing callers with textual data out of a database? Can it be combined easily

Hi, How can I stress test an asterisk IVR? I am looking for some kind of sip phone which can be "programmed" to send out digits after specified time to simulate users pressing menu items. If it can originate large number of calls simultaneously then it's great! Does any one have any recommendations ? Any other method to stress test an IVR call flow? with regards, raj

Hello everyone. I have a client with specific requirement, here's the scenario: Call comes in Ivr menu, press 1 for new record 2 for existing 3 for operation blabla.. on pressing 1, list of 5 categories A,B,C,D .. when customer selects a category a 4 digit pin needs to be generated and a recording be recorded in a specific folder A,B,C,D or E. then this 4 digit number is mailed ( can be done

Hello all: Thank you for taking the time to read this post. Background: I am a new user to IVR systems and asterisk. I have been tasked with helping to set up a system that will only handle IVR (eg no PBX functions) incomming calls for 45 or so people that will call in 3 or 4 time each day during (approx) normal business hours. We have started to look at the Ivrs perl module from

Hi All, I Have a Digium Card TDM40P, the specification say: OEM TDM40B: TDM400P + 4 PORT FXS Bundle, my question is: Can I to install analog lines of PTSN?, other detail is: this card have 4 card green. I need to know what is the best card for the following scenario: I need a IVR for my comapny and a PBX, but i want that my extension not use FXS I want IP phone . Thanks ins advanced,

A customer of mine wants an IVR where the first 3 choices are 1 English 2 Spanish 3 French I can build the IVR but how do I get the system prompts to then speak the selected langauge. For example, a caller has selected Spanish and so is routed to the Spanish part of the IVR. At some point he breaks out of the IVR to leave a VM. How does the system know to continue offering him Spanish?

I'm thinking about using asterisk as an IVR system with an existing avaya index system. I've got 2x PRI 30 lines coming in to the Index, and I have 4 spare PRI cards in the Index. I was thinking about using a QUAD PRI card from Digium and having the calls come into the Index then transfer to Asterisk for IVR then back to the Index. That way if we get 60 inbound calls we'd in

Ok I have tried to post to this list server but have just gotten the automated reply saying the moderator has to approve it to the list first which was my mistake for sending from the wrong email account. So if the moderator finally approves my questions and you see the same post again "Sorry". My situation is this: I havn't installed Asterisk yet but am curious the general way

Hi I work at a small company that has some IVR solutions that use Dialogic hardware for everything. Everything is written in C++ using MS VC++ using the Dialogic API and runs only on Windows. Being the rebel that I am, I would like free myself from Dialogic. To do this without porting all our existing code to run on Linux I was thinking of controlling the Asterisk from a Windows machine running

I'm fairly new to Asterisk, but I've been searching the archives extensively and haven't seen much information on using IVR for more than menus. I'd like to prompt a caller to enter his ID (employee, customer, account, etc). The business use I have in mind requires a five-digit ID. Then I need to be able to capture the ID entered, validate it (probably by playing it back with

I am using Vicidial and I am looking for someone who can help with DB Driven IVR. -------------- next part -------------- An HTML attachment was scrubbed... URL: <http://lists.digium.com/pipermail/asterisk-users/attachments/20110708/ae83ff43/attachment.htm>