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w1l5vn6eugunpre
2004 Jul 07
1
RE: What is the difference between queeu members and queue agents
greetings
> > I've read a lot on http://www.voip-info.org/wiki-Asterisk, but I cannot
> > understand what the difference between a queue member and queue agent is.
> Agents would be people who's job it is to answer calls. An agent logs in=20
> indicating that he's now available to take calls. Asterisk then sends calls=
> to each agent as they are free to take a