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The vendor wanted to come in and replace an HDD in the 2nd X4500, as it was "constantly busy", and since our x4500 has always died miserably in the past when a HDD dies, they wanted to replace it before the HDD actually died. The usual was done, HDD replaced, resilvering started and ran for about 50 minutes. Then the system hung, same as always, all ZFS related commands would just