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todd
2010 Nov 10
2
Asterisk 1.8 -- queue not recognizing that agent is busy
...but when he gets the call is not recognized as "In Use".
Here is the output from "queue show" prior to the call:
*CLI> queue show
QUEUE_3 has 0 calls (max unlimited) in 'wrandom' strategy (0s
holdtime, 0s talktime), W:0, C:0, A:0, SL:0.0% within 0s
Members:
Todd1 (SIP/14153436587 at jnctn) (dynamic) (Not in use) has taken
no calls yet
No Callers
Here is the output when actually connected to the inbound caller:
*CLI> queue show
QUEUE_3 has 0 calls (max unlimited) in 'wrandom' strategy (1s
holdtime, 0s talktime), W:0, C:0, A:0, SL:0.0% within...