Displaying 1 result from an estimated 1 matches for "theoptionsyouw".
2011 Mar 28
1
DTMF input while waiting in queue...
Hey all!
I'm trying to figure out how to have a queue accept an inbound caller's key
press to action on. At first I'm just trying to implement a "Press 1 to
leave a voice mail" announced and at any time in the queue, the user can
press 1 and go to the queue's voicemail. Later I'd like to have it accept
"Press 1 if this is an x issue, press 2 if this a y