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2011 Mar 28
1
DTMF input while waiting in queue...
Hey all! I'm trying to figure out how to have a queue accept an inbound caller's key press to action on. At first I'm just trying to implement a "Press 1 to leave a voice mail" announced and at any time in the queue, the user can press 1 and go to the queue's voicemail. Later I'd like to have it accept "Press 1 if this is an x issue, press 2 if this a y