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techsupport
2004 Dec 23
1
Queue - roundrobin member order
Hi,
I'm struggle to set up a simple round-robin queue, where I can
determine the order in which the members are tried.
My queues.conf is currently:
[TechSupportQ]
strategy = roundrobin
context = techSupportQueued
timeout = 10
retry = 1
wrapuptime=3
maxlen = 0
joinempty = yes
member = SIP/405
member = SIP/403
member = SIP/402
I am not using Agents (defined in agents.conf), because I don't have
any need for the agents to log on and off etc.
Currently,...