Displaying 7 results from an estimated 7 matches for "shared_lastcall".
2010 Jan 20
1
queue groups in asterisk 1.4
This email is not a question, but a potential solution to any who have
had the same issue I have faced.
If you have agents logged in to multiple queues at the same time,
Asterisk does not handle the answering of those queues in any set order
or sequence. It has no way of prioritizing calls in between the shared
queues, to guarantee that the queue with the call that has the longest
hold time
2015 Jun 19
2
Calling multiple phones at once
...AN_OFFICE=SIP/CFC
IVAN_CELL=SIP/83 at callcentric
[internal]
exten => 101,1,Dial(${IVAN_HOME_OFFICE}&${IVAN_OFFICE}&${IVAN_CELL},60)
same => n,VoiceMail(101 at default,u)
??????????
Now, I have basic automated attendant and I have Queues setup
???????????
[general]
autofill=yes
shared_lastcall=yes
[StandardQueue](!)
musicclass=default
joinempty=yes
leavewhenempty=yes
ringinuse=no
[Sales](StandardQueue)
member => SIP/BF8
member => SIP/CFC
[Support](StandardQueue)
member => SIP/BF8
member => SIP/CFC
??????????
Now this setup becomes less than ideal. I?d like to create ?bun...
2013 May 01
1
Call "stuck" in queue
...!(Outgoing
Line)!213!!!3!338!DAHDI/50-1!sip1-1367428440.13290
SIP/Carlene-00001809!LocalSets!sales!1!Up!AppQueue!(Outgoing
Line)!232!!!3!302!DAHDI/i1/5036635064-1503!sip1-1367428475.13294
*queues.conf*
--------------
[general]
autofill=yes ; distribute all waiting callers to available members
shared_lastcall=yes ; respect the wrapup time for members logged into
more than one queue
[StandardQueue](!) ; template to provide common features
musicclass=default ; play [default] music
strategy=leastrecent ; changed from rrmemory to leastrecent MLC 3/29/2013
joinempty=no ; do not join the queue when no membe...
2015 Jun 19
0
Calling multiple phones at once
...ernal]
> exten => 101,1,Dial(${IVAN_HOME_OFFICE}&${IVAN_OFFICE}&${IVAN_CELL},60)
> same => n,VoiceMail(101 at default,u)
> ??????????
>
>
> Now, I have basic automated attendant and I have Queues setup
>
> ???????????
> [general]
> autofill=yes
> shared_lastcall=yes
>
> [StandardQueue](!)
> musicclass=default
> joinempty=yes
> leavewhenempty=yes
> ringinuse=no
>
> [Sales](StandardQueue)
> member => SIP/BF8
> member => SIP/CFC
>
> [Support](StandardQueue)
> member => SIP/BF8
> member => SIP/CFC
> ?...
2008 Nov 28
1
Priority between calls from different queues
Hi!
I want to know the way that calls are answer in this case...
I have queue1 and queue2, one agent that receive call from both queues.
queue1 <- call1
queue1 <- call2
queue2 <- call3
queue2 <- call4
In my test the agent answer calls in this order: call1,call3,call2 and
call4.
I think this must be in this order call1,call2, call3, call4 like a big
FIFO.
Its ok this behavior?
Could
2009 Apr 25
3
Outgoing Queues
Anyone thought about something like outgoing queues?
I mean, having same info that has for inbound queues but for outbound calls,
and grouping members there.
For example, before using dial application put an app outqueue that get all
the statics.
Talked time, member status, last call, completed calls, failed calls, reset
statics, and maybe some more. So its possible to get more control and has
2013 Apr 18
5
Dynamic realtime + queues
...},60) ;working config
?
?
[from-myprovider]
;This is the context setup for incoming calls
?
exten => *mynumber*,1,Answer
exten => *mynumber*,2,Queue(support)
exten => *mynumber*,4,Hangup
?
queues.conf
?
[general]
autofill=yes??????????? ; distribute all waiting callers to available members
shared_lastcall=yes???? ; respect the wrapup time for members logged into more
? ??????????????????????; than one queue
?
realtime_family = queue, Queues
?
?
Thank you and sorry for the long post
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