Displaying 8 results from an estimated 8 matches for "shanavaz".
2013 Jun 22
3
Queue Ring inuse is shared ?
...log table I am getting RINGNOANSWER events each second for the extension until the call gets answered.
Is this a normal behaviour ? Can we prevent it? Can we set "not to ring" any queue member if he is answering a call either in the same queue or a different queue? Pls guide me.
Regards
Shanavaz.
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2009 Sep 02
2
Prevent Agent Login from a second extension
...om another extn.
The problem with existing scenario is that, I am not getting CDR record for
the automatic log out event. I need this for evaluation purposes.
I am using asterisk 1.2.30. I have 1.4 also but that also is having the same
behavior.
Thanks in advance for any help.
Regards
Shanavaz.
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2013 Jun 17
2
Queue Limit Callers
...Sales calls should hit. The idea is that all agents should be able to answer calls in both queues in rotation. Otherwise its possible to add some agents to booking queue and other agents to sales queue. But thats not what is required.
Kindly help if there is some idea to implement this.
Regards
Shanavaz.
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2009 Mar 11
2
Multiple Agent Login
Hi friends,
Do we have any way to prevent more than one Agent being logged in from the
same extension?
Also is there a way to limit an agent from logging in from more than one
extension?
I searched too much, but didn't find a solution.
Please help. Thanks in advance.
Shanavaz.
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2009 Jun 30
1
Remote UNIX Connection Hanging Asterisk
...ts
extensions. I am using AgentCallBackLogin and there are free agents
available. But call never hits the agents. Once it happens, a "service
asterisk restart" solves the problem. But it again comes after few hours
again.
Kindly help me to solve this problem.
Thanks & Regards
Shanavaz.
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2012 Sep 24
1
CDR Unanswered calls
Dear friends,
?
I am not able to capture the CDR records for unanswered calls. Only one record per call is coming in the CDR table. In the cdr.conf, I have enabled it by setting :
unanswered = yes
?
2013 Apr 09
1
CDR unanswered setting
...ond to a call when the call hit them while in the queue. This is working fine until 1.6. But I tried in 1.8 and 11, but I am getting only one record in the CDR table even after setting the value as
unanswered = yes
Is there anything more I have to do, to make it working? Kindly help me.
Regards
Shanavaz.
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2009 Jun 14
0
No voice from the callee
...e server, I am using an IAX trunk with another server
having a E1 card, and making outgoing call. That's working fine. (But here
the problem is DTMF is not passed in any call I make)
Could anybody please help me, what could be the problem with the analog card
method.
Thanks in Advance,
Shanavaz.
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