search for: ringnoansw

Does anyone know why i would get this RINGNOANSWER events in queue_log when clearly the agent is busy and call-waiting is disabled. 1309550595|1309550570.399965|2253|Local/05 at from-internal/n|CONNECT|2|1309550593.399966|0 1309550632|1309550533.399961|2253|Local/11 at from-internal/n|COMPLETECALLER|1|74|1 1309550663|1309550640.399969|2253|NONE|...

...3 and whilst my twiddlings seem to work, I just wanted confirmation that I'm not doing something really stupid which could cause a segfault under certain conditions. My chan_queue.c addition is this one line: ast_queue_log(queue, qe->chan->uniqueid, outgoing->chan->name, "RINGNOANSWER", "%d", orig); The output in queue_log is of the format 1165076773|asterisk-21332-1165076763.17|ccuk|Local/1010@agents-358f,1| RINGNOANSWER|10000 Is there a way I can just have 'Local/1010@agents' without the other stuff after it? [1] http://lists.digium.com/pipermail/...

...come? in my extension.conf : (1) exten = 6501,n,Queue(${EXTEN},ntT,,,1) (2) exten = 6501,n,Queue(${EXTEN},ntT,,,25) after the first one running, if i set like that in my extension.conf, in queue_log I can see ringing agents before entering the second queue 1261475067|1261475061.106|6501|IRMA|RINGNOANSWER|1000 1261475067|1261475061.106|6501|UMIE|RINGNOANSWER|1000 1261475067|1261475061.106|6501|EGA|RINGNOANSWER|1000 Is there any simple dialplan or is there any available option to get without exit the queue? I'm using Asterisk 1.4.26.2. Best regards, Daniel __________ Information from ESET N...

...have the same SIP members added to two queues. I use realtime configuration and has set the field ringinuse=0 for both the queues. But if an extension is answering the call in one queue, and some new call comes in the second queue, still that extension is ringed. In the queue_log table I am getting RINGNOANSWER events each second for the extension until the call gets answered. Is this a normal behaviour ? Can we prevent it? Can we set "not to ring" any queue member if he is answering a call either in the same queue or a different queue? Pls guide me. Regards Shanavaz. -------------- next par...

...arts ringing again). - Can I have an autoUNpause after x seconds? - Can the queue detect that the phone is returning response code 486, and not ring it for either x second or until the next call? - Can the CDR engine/queue_log engine be told to not log more than one RINGNOANSWER status? Having one helps, as it tells us the agent was on DND at the time, but having hundreds does not help anyone. Specifically this is with Polycom phones, but I don't think it makes a difference. Thank you for taking the time to help me, Mike -------------- next part...

Hi, I'm a little bit stuck with Queue app. I'm putting callers into the queue and have them hear music on hold when all (static) agents are busy. This is easy. But when agent become available I want the caller to hear a ringing tone (with message that his call has been routed to the support representative). Is this somehow doable? Thanks, David

Hi, I've just uploaded a patch here: https://issues.asterisk.org/view.php?id=16925 This patch introduces a new parameter; "congestion" to both RINGNOANSWER in queue_log and AgentRingNoAnswer AMI event, which is set to 1 if the call failed to go through because of technical difficulties. And it also is more verbose than app_queue has been earlier, since app_queue usually silently ignores channel problems with its agent members. With this patch, it...

? Hi, From asterisk 1.8, the CDR table is not logging the unanswered or extn busy calls which hit while in the queue. I am talking about this setting in the cdr.conf : ; In brief, this option controls the reporting of unanswered calls which only have an A ; party. Calls which get offered to an outgoing line, but are unanswered, are still ; logged, and that is the intended behaviour. (It also

...--START-- 1183762659|1183762631.18061|queuename|NONE|EXITWITHTIMEOUT|1 1183762661|1183762485.18025|queuename|: macro-singlequeue Extension: s-TIMEOUT Priority: 1 Application: VoiceMail AppData: XX|uj Uniqueid: 1183762631.18061 |COMPLETEAGENT|5|143|1 1183762665|1183762211.17926|queuename|SIP/XXXX|RINGNOANSWER|20000 ---END--- Because the text snippet that replaces the channel name always contains newlines, this makes my queue stats program (QueueMetrics) go crazy. The first part of the line is incomplete, and the second is invalid. If the CONNECT event is what gets lost, then the display shows the c...

Hello Team, Can you help me on this? I have attached here the queue logs of my asterisk. I've searching a parser for this. I do not know what are the meaning of that logs. Thank you so much. Your response is highly appreciated. Regards, Cristina -------------- next part -------------- An HTML attachment was scrubbed... URL:

...d actual values (Reported by Tzafrir Cohen) * ASTERISK-26740 - voicemail API test: uses varlibdir instead of datadir for a sound file (Reported by Tzafrir Cohen) * ASTERISK-26665 - app_queue: Agent ringing, Caller hangup before timeout, no agent name logged - missing RINGNOANSWER? (Reported by Marek Cervenka) * ASTERISK-26710 - [patch] res_rtp_asterisk: CHANNEL arguments, (rtcp,all_rtt),(rtcp,all_loss),(rtcp,all_jitter) always return 0 (Reported by Aaron An) * ASTERISK-26672 - Crash when setting remote address on RTP instance (Rep...

...d actual values (Reported by Tzafrir Cohen) * ASTERISK-26740 - voicemail API test: uses varlibdir instead of datadir for a sound file (Reported by Tzafrir Cohen) * ASTERISK-26665 - app_queue: Agent ringing, Caller hangup before timeout, no agent name logged - missing RINGNOANSWER? (Reported by Marek Cervenka) * ASTERISK-26710 - [patch] res_rtp_asterisk: CHANNEL arguments, (rtcp,all_rtt),(rtcp,all_loss),(rtcp,all_jitter) always return 0 (Reported by Aaron An) * ASTERISK-26672 - Crash when setting remote address on RTP instance (Rep...

...STERISK-26740>] - voicemail API test: uses varlibdir instead of datadir for a sound file (Reported by Tzafrir Cohen) - [ASTERISK-26665 <https://issues.asterisk.org/jira/browse/ASTERISK-26665>] - app_queue: Agent ringing, Caller hangup before timeout, no agent name logged - missing RINGNOANSWER? (Reported by Marek Cervenka) - [ASTERISK-26710 <https://issues.asterisk.org/jira/browse/ASTERISK-26710>] - [patch] res_rtp_asterisk: CHANNEL arguments, (rtcp,all_rtt),(rtcp,all_loss),(rtcp,all_jitter) always return 0 (Reported by Aaron An) - [ASTERISK-26672 <https://issue...