Hi, I've been trying to implement this [1] on 1.2.13 and whilst my twiddlings seem to work, I just wanted confirmation that I'm not doing something really stupid which could cause a segfault under certain conditions. My chan_queue.c addition is this one line: ast_queue_log(queue, qe->chan->uniqueid, outgoing->chan->name, "RINGNOANSWER", "%d", orig); The output in queue_log is of the format 1165076773|asterisk-21332-1165076763.17|ccuk|Local/1010@agents-358f,1| RINGNOANSWER|10000 Is there a way I can just have 'Local/1010@agents' without the other stuff after it? [1] http://lists.digium.com/pipermail/asterisk-commits/2006-May/004096.html Cheers, Gavin.