search for: reporthold

Displaying 11 results from an estimated 11 matches for "reporthold".

2008 Jan 11
2
Question about queues and the definition of agents
...announce-round-seconds = 10 queue-youarenext = queue-youarenext queue-thereare = queue-thereare queue-callswaiting = queue-callswaiting queue-holdtime = queue-holdtime queue-minutes = queue-minutes queue-seconds = queue-seconds queue-thankyou = queue-thankyou queue-lessthan = queue-less-than queue-reporthold = queue-reporthold periodic-announce = queue-periodic-announce member => SIP/Tom ;member => Agent/1311 member => SIP/Tim ;member => Agent/1531 When I set "member => Agent/xxxx" only the phone of a logged in agent rings. When I set "member => SIP/XXX" the phone...
2010 Jan 04
1
Some minor configuration issues with queues
...0 ; queue-thankyou= ;queue-youarenext = queue-youarenext ;queue-thereare = queue-thereare ;queue-callswaiting = queue-callswaiting ;queue-holdtime = queue-holdtime ;queue-minutes = queue-minutes ;queue-seconds = queue-seconds ;queue-thankyou = queue-thankyou ;queue-lessthan = queue-less-than ;queue-reporthold = queue-reporthold ;periodic-announce = queue-periodic-announce ; monitor-format = gsm|wav|wav49 ; monitor-type = MixMonitor joinempty = no ; leavewhenempty = yes eventwhencalled = no ; QueueMemberStatus eventmemberstatus = no reportholdtime = no ringinuse = no memberdelay = 0 ; timeoutrestart = no...
2009 Aug 27
1
how does "wrapuptime" work in queue.conf
...; ("minutes.") queue-seconds = queue-seconds ; ("seconds.") queue-thankyou = queue-thankyou ; ("Thank you for your patience.") queue-lessthan = queue-less-than ; ("less than") queue-reporthold = queue-reporthold ; ("Hold time") periodic-announce = queue-periodic-announce ; ("All reps busy / wait for next") reportholdtime = no ; before the member hears any announcement messages), set this to the number of ; seconds to delay. ; memberdelay=1...
2011 Jun 10
1
Queue not sending call to Agent
...ing ; ("The current est. holdtime is") queue-holdtime = queue-holdtime ; ("minutes.") queue-minutes = queue-minutes ; ("seconds.") queue-seconds = queue-seconds ; ("Thank you for your patience.") queue-thankyou = queue-thankyou ; ("Hold time") queue-reporthold = queue-reporthold ; ("All reps busy / wait for next") periodic-announce = queue-periodic-announce This is what I have in extensions.conf exten => 9012XX1XX1,1,Answer() exten => 9012XX1XX1,n,Set(QUEUE_MAX_PENALTY=0); exten => 9012XX1XX1,n,Queue(irock.com,t) exten => 9012XX1...
2009 Oct 09
0
Asterisk Queue & Agent
...queue-minutes=queue-minutes ; ("minutes.") queue-seconds=queue-seconds ; ("seconds.") queue-thankyou=queue-thankyou ; ("Thank you for your patience.") queue-lessthan=queue-less-than ; ("less than") queue-reporthold=queue-reporthold ; ("Hold time") periodic-announce=queue-periodic-announce ; ("All reps busy / wait for next") reportholdtime = yes ringinuse = no memberdelay = 3 timeoutrestart = yes monitor-format = wav monitor-join = no member=>agent/1,,Agent 1 member=>agent...
2007 Apr 26
1
How does Realtime read config files?
Hi... I just had a real quick and simple question... I have a asterisk implementation setup w/ real time off of a mySQL database for SIP peers and queues, voicemail, agents etc... I after the upgrade to asterisk 1.4.3 there are some new configuration features i would like to use. I was wondering if i could just add to the database table a column for the new config option? if this will work or
2010 Nov 01
0
Queue Group not forwaring calls to agents
...minutes.") queue-minutes = queue-minutes ; ("seconds.") queue-seconds = queue-seconds ; ("Thank you for your patience.") queue-thankyou = queue-thankyou ; ("Hold time") queue-reporthold = queue-reporthold ; ("All reps busy / wait for next") periodic-announce = queue-periodic-announce extension.conf ------------------------- exten => 9012211611,1,Answer exten => 9012211611,2,Queue(irock.com,tT,,,300) exten => *50,1,Answer exten =&...
2010 Dec 26
1
Asterisk 1.8 Realtime Queue not working
...----+--------+----------------+-----------+-----------------+ | name | musiconhold | announce | context | timeout | monitor_join | monitor_format | queue_youarenext | queue_thereare | queue_callswaiting | queue_holdtime | queue_minutes | queue_seconds | queue_lessthan | queue_thankyou | queue_reporthold | announce_frequency | announce_round_seconds | announce_holdtime | retry | wrapuptime | maxlen | servicelevel | strategy | joinempty | leavewhenempty | eventmemberstatus | eventwhencalled | reportholdtime | memberdelay | weight | timeoutrestart | ringinuse | setinterfacevar | +------------...
2006 Jun 27
0
(no subject)
...; ("minutes.") queue-seconds = queue-seconds ; ("seconds.") queue-thankyou = queue-thankyou ; ("Thank you for your patience.") queue-lessthan = queue-less-than ; ("less than") queue-reporthold = queue-reporthold ; ("Hold time") periodic-announce = queue-periodic-announce ; ("All reps busy / wait for next") ; ; Calls may be recorded using Asterisk's monitor resource ; This can be enabled from within the Queue application, starting recordi...
2006 Mar 06
0
Set(LANGUAGE()=language) - for queue
...01 is ringing -- SIP/211-5996 answered Local/211@internal-b3a7,2 -- Agent/401 answered SIP/211-793f -- Playing 'callcentar/gpnjemacki' (language 'en') == Spawn extension (internal, 211, 1) exited non-zero on 'Local/211@internal-b3a7,2' -- Playing 'queue-reporthold' (language 'en') -- Playing 'queue-less-than' (language 'en') -- Playing 'digits/2' (language 'en') -- Playing 'queue-minutes' (language 'en') -- Tomislav Parcina tparcina#lama.hr
2006 Feb 13
1
Asterisk: Agent logs into queue, and there are calls in the queue, but calls don't go to agent
...extensions-23e0,2 -- Agent/224 answered Zap/13-1 Feb 10 07:24:56 WARNING[21115]: file.c:509 ast_openstream_full: File yes does not exist in any format Feb 10 07:24:56 WARNING[21115]: file.c:821 ast_streamfile: Unable to open yes (format slin): No such file or directory -- Playing 'queue-reporthold' (language 'en') == Spawn extension (extensions, 100, 1) exited non-zero on ' Local/100@extensions-23e0,2' -- Playing 'queue-less-than' (language 'en') -- Playing 'digits/2' (language 'en') -- Playing 'queue-minutes' (languag...