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LinkedIn ------------SAMBARI RAJKUMAR requested to add you as a connection on LinkedIn: ------------------------------------------ Romeo, I'd like to add you to my professional network on LinkedIn. - SAMBARI RAJKUMAR Accept invitation from SAMBARI RAJKUMAR

Hi, Is it possible to monitor conversation of logged in Agents? Currently I am using ZapScan to monitor incoming calls, but I would like to monitor individual agents. raj

Hi, i want to use development database for my testing purpose. The problem is with, when test cases are run, it deletes the data before and after the test. but i dont want the data to be deleted. how to do this. -- Posted via http://www.ruby-forum.com/. -- You received this message because you are subscribed to the Google Groups "Ruby on Rails: Talk" group. To post to this group,

Hi all, I have migrated with some tables in my application. After some days i need to add few more tables to database. The initial tables in database have some data. when i try to migrate the database for second time with rake db:migrate it is saying the alredy table exist <table name> and rake is aborted. i dont want to loose the old data and i want to add new tables to alredy exiested

Hi, Is it possible to define maximum talk time in a queue? ie any one who joins a queue should not be able to talk more than say 5 minutes to the agent. raj

Hi, I have a typical call center with queues and agents added via AddQueueMember. One of my requirement is to implement a forgot password function. If a caller does not remember the password, he calls up an unauthenticated line and the agent manually authenticates him. Then the caller should have a provision to reset his password. The requirement is that the agent should not know the new password

Hi everyone, We are looking for some data sets working with relative risk mortality. so, someone know where can I find the data.mgus dataset and the data.mgus? Using 1384 records from Minnesota. This data set are used in the : Robert A. Kyle, Terry M. Therneau, S. Vincent Rajkumar, Janice R. Offord, Dirk R. Larson, Matthew F. Plevak, and L. Joseph Melton III. A long-term study of prognosis in

Hi, How can I stress test an asterisk IVR? I am looking for some kind of sip phone which can be "programmed" to send out digits after specified time to simulate users pressing menu items. If it can originate large number of calls simultaneously then it's great! Does any one have any recommendations ? Any other method to stress test an IVR call flow? with regards, raj

Hi, I am using RT engine to log queue_log to a mysql database. My extconfig is [settings] queue_log => mysql,asterisk16_production Logging to mysql is working fine. But I find that the queue_log file now only has QUEUESTART lines for eg: 1250519094|NONE|NONE|NONE|QUEUESTART| 1250519186|NONE|NONE|NONE|QUEUESTART| How can I have queue_log in both db as well as in a file? thanks and

Hello, I have a 3 server asterisk configuration where one asterisk (say A) (v 1.4.25) has a digium card connected to E1 from which calls are routed to another asterisk server (B) (1.6.0.9) over IAX trunk from which calls get routed to third server (C) (1.6.0.9) again via IAX trunk. SIP clients are connected to third server. A is the PSTN termination server, B runs the menu and AGI and C is where

Hi, Any one using Rubi asterisk manager interface http://rubyforge.org/projects/rami/ ? How stable/usable it is? raj

Hey all, anyone know the status of disconnect supervision on POTS lines in India? Set up an asterisk box, TDM cards, in Mumbai, and doesn't seem to have disconnect supervision...... Thanks -- Chris Earle System Solutions Specialist

hi, can you recommend "clean&simple&stable" solution for incoming call popup (in browser)? i'm using flash operator panel now but i want something without flash (maybe something in AJAX?) thanks --------------------------------------- Marek Cervenka =======================================

Hi, I am using asterisk-1.4.15, and using AddQueueMember to add SIP interface to the queue. Each sip interface is member of multiple queues The queue does not recognize that an agent is busy and keeps trying to call the busy agent. I have identified two patches that can fix the problem, one at http://www.scopserv.com/download/asterisk-1.4.17-state_interface.diff in thread

Hi, While looking for the cause of disturbance in call I found this error coming in console RTCP SR transmission error, rtcp halted Google search only shows some bug reports relating to MOH and Hold. What could cause this message? Could this be a symptom causing call disturbance? Where should I start digging to find out the reason for this error? I am using Asterisk 1.4.19 with zaptel 1.4.9.2

Hi Please give me the path for Centos 4.4 version DVD or ISO to downlaod i am trying to download it from the office which is having proxy I am not able to download the ISO completely , it is breaking in middle Please can u give me tool name which can donload if netowork is also disconnected (pause/play ) -- Thanks & Regards, | RAJKUMAR SAMBARI | | Motorola India Pvt Ltd | | VCH863 at

Hi, Any one got Oracle client running under wine? I am trying to get a VB application run under wine. I got to the point where it asks for Oracle Client. I tried to run the native windows installer, but failed. Any one with a better way? Possibly adding some dlls and some entries in registry? raj

Hi, I am using collection_select to build a drop down list. I would like to have the current value selected. How can I do that? My current code is straight from the example in Pragmatic Programmers book [2nd ed, p480] copying here for reference. <%= @users = User.find(:all, :order => "name" ) form.collection_select(:name, @users, :id, :name) %> I went through the api docs

Hi, I am moving my call center to 1.4. Previously I was recording calls in agents.conf with the following config recordagentcalls=yes recordformat=wav createlink=yes So I had the filename in all calls which was *connected to agents*. I am looking for a similar functionality for 1.4. I am now recording calls using the following configuration. [general] persistentmembers = no eventwhencalled =

Hi, I have a small callcenter with 3 agents who login using AgentCallbackLogin. They normally receive calls, but needs to call outside also. When they call outside, though they are busy the "show agents" shows them as available, and calls gets routed to them. How can I make them busy when they call outside. Also they also need to move out for couple of minutes or to send a mails