Displaying 1 result from an estimated 1 matches for "queuewait".
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queue_wait
2011 Mar 28
1
DTMF input while waiting in queue...
...9;d like to have it accept
"Press 1 if this is an x issue, press 2 if this a y problem" and I'll have
UserEvent's generated for the press. This is the dial plan I have now.
exten => 1820,1,Macro(user-callerid,)
exten => 1820,n,Answer
exten => 1820,n,ExecIf($["${QUEUEWAIT}" = ""]?Set(__QUEUEWAIT=${EPOCH}))
exten => 1820,n,Set(__BLKVM_OVERRIDE=BLKVM/${EXTEN}/${CHANNEL})
exten => 1820,n,Set(__BLKVM_BASE=${EXTEN})
exten => 1820,n,Set(DB(${BLKVM_OVERRIDE})=TRUE)
exten => 1820,n,UserEvent(QueueAlert,CallerID: ${CALLERID(number)},Queue:
${EX...