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2007 Sep 20
1
Queue Question
I'm curious if anyone has implemented the following:
Need to setup an on-call queue, that activates after 5PM and de-activates at 8AM, also that activates/deactivates on demand(I'm thinking a feature code here). The "agents" need to log in via cell phones, and when calls come in from outside to the asterisk system, it'll need to call the cell phone agents that are active.