Displaying 1 result from an estimated 1 matches for "queueaddagent".
2009 Sep 13
0
Blind transfer on Queue-CDR
...? As a
temporary measure I m using my own web based login where agents choose their
extension number and agent id and click ok upon which in asterisk's database
- AMPUSER/<agented>/device gets a value of extension while DEVICE/<exten
number>/user gets the agent ID and then I called queueaddagent fuction to
put that agent in the queue - Will this work around run fine ?
2. On the same setup I use Linksys PAP2 for agent's analog
extensions-but when Agent A transfers a call (arrived from a caller) to
Agent B by pressing flash hook - the CDRs are incorrect .the CDR shows the
destination...