Hi I'm having 2 strange problems (or rather I am doing it wrongly!) ..need some help.I am working on trixbox 2.6 with Asterisk 1.4.22 1. I've a Queue with dynamic agents (ampextensions=deviceanduser mode in amportal.conf), some of agents when they punch in the wrong UserID - they still get logged onto the Queue as a result many of them complain that they don't receive calls on their extensions(I can understand as the queue status shows wrong user-ids)..My thought was that if someone enters an Invalid ID - Asterisk shouldn't allow them to login at all ..Is there a way out ? As a temporary measure I m using my own web based login where agents choose their extension number and agent id and click ok upon which in asterisk's database - AMPUSER/<agented>/device gets a value of extension while DEVICE/<exten number>/user gets the agent ID and then I called queueaddagent fuction to put that agent in the queue - Will this work around run fine ? 2. On the same setup I use Linksys PAP2 for agent's analog extensions-but when Agent A transfers a call (arrived from a caller) to Agent B by pressing flash hook - the CDRs are incorrect .the CDR shows the destination as A while it's B who did all the talking .My agents are paid on the basis of duration they talk - so this way A benefits ! Is there a way to correct this ? I tried using "##" for blind transfers in Trixbox but on pressing ## and <callerB's agent ID><#> but nothing happens..i even tried flash hook from analog phones and then pressing ## and <caller b agent ID><#> still nothing happens ..Can anyone help ? Thanks in advance Sriram -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20090913/d129ccb5/attachment.htm