search for: queueadd

-----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1 Hi list What's the syntax of the QueueAdd command for the manager ? I want to add interface FOO to queue BAR using a manager. Thanks -----BEGIN PGP SIGNATURE----- Version: GnuPG v1.2.4 (GNU/Linux) Comment: Using GnuPG with Thunderbird - http://enigmail.mozdev.org iD8DBQFBWDAVJUm/Bor63CERAhbtAJ0YykdT+TNTNKXlC3NldtzCWLo1owCfZEoz vdwU2jACD...

Greetings all, When using QueueAdd via the dialplan app, we are able to define an agent name... however, I don't see how this can be done via the Asterisk Manager. Am I missing something, or is this just not possible? Regards, Jeff

Hello, Let say all the SIP devices will be registered on the proxy like kamailio. Agent is a member of Support and Billings Queues on the asterisk servers. Support queue on "Server A" and Billings Queue on "Server B" for example. This will be done via RealTime Queue. I want Agent to dial 1234 on a sip device and it will prompt to enter a pin number to Login via

I have a queue I configured as "strict" and a cron script I use to QueueAdd and QueueRemove agents according to my company's requirements. Usually I have 2 or 3 agents at a time and the ring strategy is ringall. These agents use non-open-source Windows softphones that do not let you configure it so that if they're on the phone, a second call will be rejected (agen...

Hello, I add a member to a queue with AddQueueMember, but the Queue still indicates "joinempty" : Add member to queue : /-- Executing [queueadd at sub-GetParams:2] AddQueueMember("SIP/sip17-00005c1e", "myqueue11,member3") in new stack -- Executing [queueadd at sub-GetParams:3] NoOp("SIP/sip17-00005c1e", "AQMSTATUS = ADDED") in new stack/ ... but JOINEMPTY when entering the Call Queue : /-- Execut...

...ently migrating to 1.4 and have problems changing deprecated AgentCallbackLogin to AddQueueMember. I have dynamic queues and dynamic agents (MySQL Realtime), and pseudo-dynamic agents.conf (with huge amount of possible agent numbers). Agent login is done trough manager API: * AgentCallbackLogin * QueueAdd In 1.4 seems AddQueueMember can do all the same, but there is no such manager command. Is there any other way how to do it, or i have to do manager Originate to dummy context/extension that will do the AddQueueMember from dialplan? Regards, Atis

...problem with FOP2. We have developed a webinterface for managing the queues. If we add a member to a queue, everything works fine but the user is not shown in the queue in FOP2 Panel. The problem is that the FOP2 Panel does not receive the QueueMemberAdded Event. This will only be sent if the QueueAdd Function is used (QueueMemberAdded>Raised when a member is added to the queue). My idea is to send the event with the help of a script via AMI. First i tried to do this manually connected to the AMI via telnet and pasted it in: Event: QueueMemberAdded Privilege: agent,all Queue: 905 MemberNa...

Guys, I have a problem. I have a queue on asterisk 1.8 that members are added dynamically via the AMI QueueAdd. When you run the CLI a "reload app_queue.so" all members who were in the queue disappear. This is a bug or some parameter that I do not know? Would have another way to do the reload queue without any risk to members who are already in it? tks Ed -------------- next part --------------...

We are assigning interfaces directly to our customer service queue through an application running on each agent's PC using the QueueAdd Manager API command. No agents are defined in agents.conf. Does anyone have a solution to pause or remove an interface that doesn't answer after a defined period of time? Thank you, James

Hi, We?re looking at options for logging agents into the system programmatically via Perl/PHP and I was wondering if anyone else is doing this and if so, how. We're using AgentCallbackLogin now but would like to set up a web interface instead. I've been looking at Asterisk::Manager and didn't see anything relevant and wanted to ask the group before we dove into the Asterisk source.

...egy (0s holdtime), W:0, C:0, A:0, SL:0.0% within 60s Members: Agent/602 (dynamic) (Not in use) has taken no calls yet There is no mention of the fact that which channel is used by Agent/602. I am adding agents to queue both from an agi using AddQueueMember, via phone, and manager command QueueAdd via web. In both cases I needs to find out whether the given sip channel has logged in to any queue previously, for proper validation. show agents command in previous version gave such details. How can I get the details given out by show agents in the new 1.4 scheme of things? With much regards,...

Hi, ZAP/DAHDI extension 3210 calls an Asterisk queue 4050 with one SIP agent 4053 added via ->QueueAdd("4050", "Local/4053 at from-internal/n", 1) (not via agents.conf). SIP extension 4053 rings, answers and then decides to blind-transfer to ZAP/DAHDI extension 3666. The "show queue" command still displays 4053 as "In use". However, if 3210 calls 4050 and 405...

Hopefully a fairly easy question for the group... I have a queue which should contain about 10 agents (it will be all the phones in the office). This office is remote, so I would like to add their sip phones into the queue remotely. Also, if the system ever gets reloaded or rebooted, I need those agents to remain in the queue. Question: 1) How do you remotely add agents to their respective

...not able to make the extensions ring when receiving a call from the queue. I'm using telnet to include the extension and on the asterisk console, it even shows Called PJSIP/6001, but the extension doesn't ring. If I call from extension to extension, it works normally. telenet: Action: QueueAdd Queue: queuetest MemberName: 1234 Interface: PJSIP/6001 StateInterface: PJSIP/6001 Ringinuse: yes Paused: false If I change to SIP, the extension will call normally. My configuration pjsip.conf [transport-udp-nat] type=transport protocol=udp bind=0.0.0.0:5160 local_net=192.0.0.0/24 external_medi...

I am running r79979 of Asterisk Trunk, and I am having problems trying to use app_queue.so. I want to use the extension 510 to be a line where users can call technical support. Extensions 511 and 512 are used by the operators to dynamically make themselves a Queue Member or not. So, operators call 511, and they should get added to the Queue as a Queue member. When users call 510 then, it

Hi, I have an simple queue and agents defines with memeber => SIP/123. If for example Agent "SIP/123" has an call, the queue didnt care and tries to send additional calls to this agents. So Iam loosing time. SIP/123 (In use) has taken no calls yet How to stop this, especially when the device is not able to send an BUSY back. Use LOCAL channels and parse 'show queues' or

...llerID sent) == Registered application 'PrivacyManager' [app_qcall.so] => (Call from Queue) [app_queue.so] => (True Call Queueing) == Registered application 'Queue' == Manager registered action Queues == Manager registered action QueueStatus == Manager registered action QueueAdd == Manager registered action QueueRemove == Registered application 'AddQueueMember' == Registered application 'RemoveQueueMember' == Parsing '/etc/asterisk/queues.conf': Found [app_random.so] => (Random goto) == Registered application 'Random' [app_read.so]...

..., cost 1 [app_mp3.so] => (Silly MP3 Application) == Registered application 'MP3Player' [app_queue.so] => (True Call Queueing) == Registered application 'Queue' == Manager registered action Queues == Manager registered action QueueStatus == Manager registered action QueueAdd == Manager registered action QueueRemove == Registered application 'AddQueueMember' == Registered application 'RemoveQueueMember' == Parsing '/etc/asterisk/queues.conf': Found [app_userevent.so] => (Custom User Event Application) == Registered application '...

...-G (bug #2173) * Add transfer digit timeout capability (set in features.conf) (bug #2184) * Enabled default music on hold music (new music file as well) * Makefile: Fixes to enable "make clean", freetds version check and mpg123 support APPLICATIONS * queue: Bug # 2171: Add permission to QueueAdd and QueueRemove manager commands * meetme: Add user number to manager events (bug #2203) * meetme: Add "X" option to meetme and add ${MEETME_EXIT_CONTEXT} * parking: Only create parking entries when calls actually get parked * parking: Fix so that MOH doesn't get killed on Call Parkin...

...[app_festival.so] => (Simple Festival Interface) == Registered application 'Festival' [app_queue.so] => (True Call Queueing) == Registered application 'Queue' == Manager registered action Queues == Manager registered action QueueStatus == Manager registered action QueueAdd == Manager registered action QueueRemove == Manager registered action QueuePause == Registered application 'AddQueueMember' == Registered application 'RemoveQueueMember' == Registered application 'PauseQueueMember' == Registered application 'UnpauseQueueMembe...