Displaying 1 result from an estimated 1 matches for "queue_pro".
Did you mean:
queue_prio
2007 Apr 26
1
Call prority (QUEUE_PRO) in the queues
Suppose I have one agent login into two different queue and there are calls waiting in both queues. If the calls in one queue has higher call prority (set QUEUE_PRO to higher value) than the calls in other queue, will the agent get the higher prority call first or the QUEUE_PRO has no effect?
We have an Asterisk server( 1.2.17 with CentOS) running as ACD. We are having problem using weight option in the queue. I figure maybe I can use QUEUE_PRO instead.
Gary...