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queer
2008 Sep 15
6
Callcenter monitoring tool
Hello all,
Anyone expecialized with call center monitoring and reporting solution
based on asterisk.
A client of us, want to install a call center reporting solution for
an asterisk server but I do not know which could be the best tool for
that.
I need a tool for reporting queue calls, agent calls, and disconnect cause.
Any clue will be appreciated.
Thanks in advance.
VoipCrazy