Displaying 2 results from an estimated 2 matches for "pgentilini".
2008 Apr 03
2
Send DTMF digit every 15 seconds during a call
I am trying to send a DTMF digit automatically every 15 seconds to keep a
call connected to an alarm panel. I tried using the dial command L and
recording a dtmf tone for the beep, but obviously that didn't work. Does
anyone have a suggestion for merging the L option and the sendDTMF or the D
option? Any other suggestions would be appreciated!
Thanks!
Paul Gentilini
2008 Jan 11
2
Question about queues and the definition of agents
Hi,
I have a question about the definition of agents.
The agents.conf file looks like this:
[general]
persistentagents=yes
[agents]
maxlogintries=5
ackcall=no
wrapuptime=500
musiconhold => default
group = 1
agent => 1311,1311,Tom
agent => 1531,1531,Tim
and here is the queues.conf:
[general]
persistentmembers = yes
[queue1]
musiconhold = default
strategy = rrmemory
servicelevel = 60