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pausequeuemember
2006 Jan 20
1
Why is agents.conf not utilized? (aka: can't find good info on agents and queues for AMP)
...r breaks), call time, hold time. Also need to track an agents
number of calls, number of dropped calls, refused calls, etc etc. (Also
need to be able to monitor the queues for wait times, number in, number
dropped, number answered, etc etc.) This seemed possible utilizing
Agentcallbacklogin, and pausequeuememeber/unpausequeuemember among other
commands, but not through AMP...
Has anyone had luck getting this type of thing working utilizing AMP?
Perhaps I should be moving on to a more robust Asterisk manager program...?
Ben Ferguson
CirclePix.com
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