Displaying 3 results from an estimated 3 matches for "nasruddin".
2008 Oct 10
9
How to enable inbound CLI for X-Lite/Asterisk phone.
....18. I am using it for inbound only call center.
The SIP phones are X-Lite. Right now when a call is proxied by Asterisk
to X-Lite the agent only sees asterisk written on its CLI screen. I want
the agents to be able to view the callees number. Is there any way to
make this happen.
Regards
Syed Nasruddin
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2008 Aug 05
2
Queue Penalties not working properly
Hi,
I am using Asterisk 1.4.18. I am implementing Penalties for my agents.
What is happening: two agents configuired one agent with penalty 1 and
the other with penalty 2. All the calls must go first to Agent 1 and if
his line is busy then only then agent 2 will get the call. However my
queues are not behaving in this manner. I have impmemnted ringall
strategy. Now when first call comes it
2008 Aug 01
3
Asterisk Queues problem
Hi,
I have Asterisk 1.4.18 and I have been running call center queues on it.
Today it suddenly stopped adding inbound calls to queues. I am facing
with following error: app_queue.c:3939 queue_exec:
unable to join queue "myqueue"
In extension file:
Queue(myqueue|t|||120)
And my agents are joining in following