Displaying 1 result from an estimated 1 matches for "monitorig".
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monitoring
2006 Feb 28
2
monitor outgoing calls in queue / campaings
hi
i'm migrating a callcenter to asterisk, inbound calls, queue monitorig
is ok, but how can i monitot outgoing calls?
for example my agent can be associated with more than one campaigns,
so if i monitor his calls in a day, how can i learn about how many
calls has he made for campaings A or campaings B?
i'm thinking to add some extensions, for example:
exten =>...