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mark
2003 Jun 13
3
Call queues for phone operator
Hi.
I was wondering how can I make incoming calls to wait if the phone
operator is busy. I've 8 incoming lines, with 30 extensions.
What I need is if the operator is busy with call nr #1 , the new
incoming call waits until the op. is free.
Looking into app_queue seems the way to go.
So I want to ask if I'm right or wrong:
I set up only a queue , is to say operatorq, where
the only member