search for: jthomas

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2005 Oct 15
6
ACD calls to busy agents
One of my friends is facing this problems and I could not find any solution to that. Hence this post. In her Asterisk PBX, she has programmed about 10 agents, and strategy is rrmemory. Everything works fine. When an agent has received an ACD call, another call is not presented to him as long as he is on the ACD call. However when an agent has made an outgoing call, he is still presented another
2005 Mar 17
2
TE110p card with Euro ISDN (Ericsson switch)
I am trying to use TE110p card for Euro ISDN with Ericsson AMS switch. I consistently get one of the following errors: PRI got event: HDLC Abort (6) on Primary D-channel of span 1 or PRI got event: HDLC Bad FCS (8) on Primary D-channel of span 1 My zaptel.conf file: -------------------------------- span=1,0,0,ccs,hdb3,crc4 bchan=1-15,17-31 dchan=16 loadzone=us defaultzone=us
2005 Sep 16
4
Caller Name: Asterisk reading too fast
I asked my telco to release caller name on the PRI. Earlier they were releasing only the phone number. I still did not see the name, but only the number in caller id. Actually I now see number twice. When I inquired with them this is the response I got: "I ran a trace on your TG. I see that your switch is picking up the call so fast that it is not able to pick up the name. The
2006 May 23
0
FAX with PRI
Hi, I have a digium T1 card installed on my Asterisk box. Protocol is PRI. I am trying to setup so that the box can send and receive faxes. Being able to receive faxes is a lot more important than being able to send. I tried spandsp-0.0.2pre25, with proper app_rxfax.c file. But I am not able to receive faxes. Soon after the connection is make the channel hangs up. All I see on the Asterisk