search for: jscully

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2005 Mar 05
0
Re: Is anyone using asterisk in a small call
Date: Fri, 4 Mar 2005 17:37:16 -0500 From: "John Scully" <jscully@isipi.com> Subject: [Asterisk-Users] Is anyone using asterisk in a small call center >Hello - I have just joined the lists and am considering installing quite a >few * systems. >I am looking for an IP-PBX with both solid standard features and >call-center/ACD features. >I have...
2005 Mar 04
2
Is anyone using asterisk in a small call center
Hello - I have just joined the lists and am considering installing quite a few * systems. I am looking for an IP-PBX with both solid standard features and call-center/ACD features. I have read the documentation and the list archives and did not see any references to real call-center type reporting and queuing. Is anyone out there using * in this kind of environment? The features I would be
2005 Mar 04
0
Size of installations
I have not found anything in the docs on real capacity in terms of number of people, PRIs or calls per hour. What is the largest installation of * in use today? I don't mean theoretical capacity, but actual installed systems. I am an old "big iron" call center guy, and used to run several 1,000 seat call centers. My current business is growing and I expect to have almost 100