search for: jrothstein

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2005 Jul 12
6
PRI problem
currently we are able to use our USA sip phone to conenct into the E1 box, but still unable to dial out to chinese phone numbers. They said from their ISDN switch console, it shows D channel not connected to the voip server yet. here si the sip debug msg, we got a Message type: DISCONNECT (69) and unable to dial any numbers. Jul 12 12:56:26 WARNING[1523]: chan_zap.c:1931 pri_find_dchan: No
2006 Mar 16
1
Queues - calls going to agents lised as "In use"
Grretings to all, I am having a problem with a customer's queue setup that I don't really understand. Background: Customer has 5+ queues and is using dynamic login to the queues based on SIP/XXX for example. There is a litle script that runs that allows agents to log into particular queues via the keypad. The user can log in to any queue that he wants, including multiple queues. The
2006 Mar 23
1
Problem with Queue periodic announcemnets
I have setup several queues for a customer. Their periodic announcement says please wait for the next available agent, or press * to leave a voicemail. This does not work when the message is playing. The message stops, but the user is left in the queue. Q-exit with * works the rest of the time fine. Has anyone seen this or know if it shoudl actually work differently? Regards to all, Joe
2006 Apr 12
0
Re: Double sip logins
On 4/8/06, Joe <jrothstein@comcentrixs.com> wrote: > Remove the SIP /400 entry from the Asterisk DB. > > Database del .... At asterisk prompt. > > Or look at the wiki for info on how to remove it. > > Or make sure the SIP/500 uses a different IP address than the old SIP/400. > > Joe > > &g...
2006 May 07
5
CallerID retain on internal transfer
I was just looking through the Wiki for some info on how to retain the original caller's callerid when make transfers to internal extensions, and I came across the parameter below: useincomingcalleridonzaptransfer=yes There is nothing in the zapata.conf file from vers. 1.2.7 so I am wondering if this is still a valid parameter. If not, does anyone know how I can do this? Thanks, Joe
2006 Jan 28
3
(Un)PauseQeueMamber usage
Does anyone have an example of hoe to use these two commands? I have read he documentation, and I am still unclear on where this command goes, as part of extensions.conf or where? If someone could post a working example it would be most helpful. Regards to all, Joe
2006 Apr 11
5
Cisco 7960 6.3 unlock/reset?
Anybody know the proceedure to factory reset the a 7960 phone running 6.3 SIP software? I've tried holding # when booting the phone and nothing, i can do that on my 8.2 phone but this phone i just got with 6.3 isnt working. Also **# doesnt work either.. -- ~Shaun
2006 Apr 25
1
CHANUNAVAIL, busy and congestion
Greetings to all, I ma having a problem with channel variables on a couple of our Asterisk boxes. Here is the setup. Asterisk on customer's site (1.2.5), using IAX to our external GW (1.2.5), IAX to PSTN GW (1.0.10), E1/PRI to PSTN. On the External GW, we also have an IAX trunk to a VOIP provider if for some reason the E1 is down. If the DIALSTATUS is CHANUNAVAIL, which should be
2005 Oct 16
1
Incoming SIP connection
Geetings to all. I am having a hell of a time getting incoming SIP connections to work properly, and am hoping that someone can help me. Here is what I am using as a guide (from the wiki): "Incoming SIP Connections When Asterisk receives an incoming SIP call, the SIP Channel Module first tries to find a [user] section matching the caller name (From: username), then tries to find a [peer]
2006 Mar 17
3
TFTP problems on FC4
Greetings to all. I am hoping someone can help me out with a problem I am having getting my Cisco phones, 7960s and 7940s, to download the appropriate files from our TFTP server. The TFTP server is running on Fedora Core 4. The TFTP server appears to be setup properly: service tftp { socket_type = dgram protocol = udp wait =
2006 Feb 21
2
Call queue design issues and suggestions
Greetings to all. I am currently implementing call queues for a customer and have come across several "problems". The customer is an airline representative, and will be using call queues for different airline reservations. The customer requires that any agent be able to login to any number of queues. This means that queue members have to be dynamic, not using "member =>
2006 Mar 28
1
Redirect problem/bug/feature
I have a major problem with SIP redirects, or maybe just do not understand how they are supposed to work. We are using Cisco 7940s and 7960s with SIP version 6.3. Asterisk 1.2.5. A call come in to extension 944 over the IAX trunk. Extension 944 has forward all to extension 904 set on the phone. According to the dialplan. extension 904 should ring for 90 seconds, then ring another extension, and
2004 Sep 03
7
Dropping incompatible voice frame
Hi: i have a problem. Mi extensions.conf: exten => _N.,1,Setvar(VOICEMAILREQ=${EXTEN}) exten => _N.,2,SetAccount(${customer}) exten => _N.,3,SetCDRUserField(${VOICEMAILREQ:1}) exten => _N.,4,ResponseTimeout(5) exten => _N.,5,Background(ifyou) exten => _N.,6,Background(silence/1) exten => _N.,7,Background(ifyou) exten => _N.,8,Background(silence/5) exten
2005 Sep 27
1
failed make install on Solaris 10
I finally got Solaris to successfully make asterisk, using these instructions: http://sunfreeware.com/programlistsparc10.html#gcc33 Now though, when I issue the make install, I get this error: mkdir -p /var/opt/asterisk/spool/system mkdir -p /var/opt/asterisk/spool/tmp mkdir -p /var/opt/asterisk/spool/meetme install -m 755 asterisk /opt/asterisk/usr/sbin/ install: asterisk was not found
2005 Sep 22
1
Compile problems on Solaris SPARC
Greetings to all, I'm try to compile * (1.2) on a Sunfire 210 with Solaris 10, but do not get past line 29 in the Makefile. Some innoccuous line with 'uname -s' as a variable. Would love to hear from anyone who has gotten Asterisk to compile on Solaris 10 specifically. Thanskt to all, Joe -------------- next part -------------- An HTML attachment was scrubbed...
2006 Jan 18
1
PRI D-channel errors
Greetings to all, I am getting the following error on my PRI-connected Asterisk box, and am just wondering if anyone else has seen this, and if so how they solved it. Jan 18 10:10:23 NOTICE[6070]: chan_zap.c:7428 pri_dchannel: PRI got event: HDLC Bad FCS (8) on Primary D-channel of span 1 Jan 18 10:10:24 NOTICE[6070]: chan_zap.c:7428 pri_dchannel: PRI got event: HDLC Bad FCS (8) on Primary
2006 Jan 18
0
CPU utilization in general
Greetings to All, I hope that someone can give me some guidelines with regards to CPU utilization, and at what level CPU utilization begins to effect call quality. Thank you in advance, Joe
2006 Feb 01
1
Swapping lines using dtmf
I have a request from a customer to be able to switch lines using dtmf, for example pressing ** to switch to the second line. So if a user is on the phone, and they hear the call-waiting beep (which I am alos not sure if it can be implemented on asterisk directly), they would then press ** to pickup the second line. The user would then be able to switch back and forth between the two lines using
2006 Feb 06
1
IAX registration expiration
I can't seem to change the default registration for IAX clients: Feb 6 12:22:52 NOTICE[7883]: chan_iax2.c:5673 update_registry: Restricting registration for peer 'virbiage' to 60 seconds (requested 3600) Feb 6 12:23:03 NOTICE[7883]: chan_iax2.c:5673 update_registry: Restricting registration for peer 'test1' to 60 seconds (requested 1200) Can this be controlled on a
2006 Apr 09
0
How to avoid "Avoiding deadlock..."
An Asterisk box at customer site shows these messages pretty regularly. This causes one way voice, the called party cannot hear the calling party. Apr 7 11:59:44 WARNING[18406] channel.c: Avoided initial deadlock for '0x817b790', 10 retries! Apr 7 14:47:46 WARNING[18406] channel.c: Avoided initial deadlock for '0x81a4380', 10 retries! Apr 7 14:58:53 WARNING[18406] channel.c: