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2004 Sep 17
6
Agents and Queues
I've just installed asterisk as a new phone system for our office but am having difficulty with the queues. Specifically I need a way to redirect our sales queue to voicemail when no one is logged in to the queue. I see I can use the joinonempty=no setting, however this setting doesn't work if you use the agent functionality (at least not with AgentCallbackLogin). I could, of course use the AddQueueMember/RemoveQueueMember, however my experience with our version (as well as several previous versions) is once an extension is ringin...