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hotel
2010 Nov 06
1
Abandoned queue calls do not produce a CDR?
...he Queue
produce no cdr at all.
I am using unanswered = no (the default) in cdr.conf.
The call shows, as expected, in the queue_log as ABANDON
The dialplan is:
Ringing();
Answer(); // need to answer or no music!
goto s,no-ivr;
Queue(hotelq,t,,,${QUEUE_TIMEOUT});
Background(vm-nobodyavail);
Voicemail(${HOTELVM});
Playback(goodbye);
Hangup();
Note that if the queue times out, I am calling Voicemail and if the caller
hangs up a CDR is produced.
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